Important information

For all passengers departing from Mumbai airport

Mumbai (Bombay) airport  Chhatrapati Shivaji International 

Contact us at Mumbai airport

 
Phone                          :     +91 22 6685 9051   to   +91 22 6685 9056

Fax                               :      +91 22 6685 9059 

Address                      :      Chhatrapati Shivaji International  - Terminal  2B
                                             Sahar,
                                             Mumbai 400099, India

 Opening hours          :     all days (0930hrs to next day 0400hrs)


Departure
All departures for Swiss International Air Lines are operated from Terminal 2B of Chhatrapati Shivaji International Airport.  

Departing passengers may enter the Terminal from gate “C” and proceed for check-in. SWISS is usually assigned check-in counters 94 to 99.

Arrival
Passengers arriving on SWISS flights proceed to Terminal 2B to collect their luggage and then exit through the common arrival exit.

Meet and assist
A meet and assist service is offered to passengers arriving on domestic flights on the day of departure. Passengers are required to provide in advance, the details of the inbound flight through the SWISS booking record.

  • For First & Business Class passengers, HON Circle, Miles & More Senator and Frequent Traveller members from 1000hrs onwards.
  • All other passengers from 1800hrs onwards.

Check-in 
Usually counters 94 to 99 of which 1 counter is assigned for First Class, 2 for Business Class, 1 for Web Check-In Baggage Drop-Off  and 2 counters for Economy Class passengers.

First Class passengers & Star Gold members can check-in at the First Class counter.Business Class passengers & Miles & More Frequent Traveller members are entitled to check-in at the Business Class Counters.

Early
check-in
All 6 check-in counters open 2100hrs
Latest
check-in
First & Business Class - 60 minutes prior to scheduled time of departure
Economy Class - 75 minutes prior to scheduled time of departure.
Telephone check-in First & Business Class passengers, HON Circle, Miles & More Senator, Miles & More Frequent Traveller members and Star Alliance Gold members may avail of telephone check-in from 1900hrs on the day of departure.

Call us on +91 22 6685 9051   to   +91 22 6685 9056
Web
check-in
Check in via the web and get your seat confirmed.
For further information kindly click here.


Lounges
First & Business Class passengers, HON Circle, Miles & More Senator / Frequent Traveller & Star Gold Members are entitled to use the Lufthansa  Lounge located after passport control control & security in transit opposite gate 7.

Immigration clearance

First & Business Class passengers can avail of FAST TRACK. Clearance both on departure & on arrival at the 2 counters designated for FAST TRACK.

Customs clearance
For all arriving passengers, customs clearance must be completed in Mumbai, irrespective of the destination on the bag.


For further information on Mumbai airport please visit www.csia.in