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We had the pleasure of staying at The Milestone Hotel in London in 2013. The location is great - opposite beautiful Kensington Gardens and the Palace, near shops and a short walk to The Albert Hall and the Station. The room was beautifully decorated and with a high degree of comfort. The staff were amazing! We felt genuine warmth and consideration. They were only too happy to help us in any way but at no time were intrusive. A wonderful few days.
(Had to put 2014 as no option for 2013).
We can not say enough wonderful things about The Milestone Hotel in London. From the minute we stepped out of our transportation from the airport to even after we had left, the entire staff at the Milestone treated our family like kings and queens! Our room was ready and amazing! The room service was fabulous and served so quickly each night and morning! Each staff member was helpful to a point of going out of their way to assist us! The Concierge- Andrea and his staff were amazing! Manny took his time to actually retrieve a package for my son. If there was a point greater than five stars - the Concierge desk would receive from us! They even assisted us with transportation after we had checked out because of an issue in Paris . My husband and son enjoyed the service in the bar each evening and getting to spend time with bartender Plinio. And the doorman, Steven seemed to be my daughter's best friend from the moment they met! Steven was helpful with directions and quick tips that helped our journey. We felt our London experience was directly related to the amazing service at this hotel. We will be back time and again.
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