Group travel

General conditions

Swiss.com offers group travel exclusively for direct SWISS customers. Charter, codeshare flights (joint operations with other airlines) and bookings via travel agents are excluded from this offer.

The offer is available for one-way flights (outbound only) and return flights (outbound and return) that are operated by SWISS or on behalf of SWISS. Groups must travel together on the booked flight.

Passengers with travel plans that differ from the group (flight and/or date) must book separately and pay the corresponding individual fare.

Minimum group sizes

  • Economy Class

    from 10 passengers

  • Business Class

    from 10 passengers

  • First Class

    from 4 passengers

Offer

The prices that are advertised on swiss.com include all charges and taxes. You will find the tariff details in the respective tariff conditions. Please note that group prices may differ from single tariffs depending on availability, demand, tariff type and group size.

Baggage

The usual SWISS baggage rules apply. For information on size, weight, excess baggage and oversized baggage please refer to swiss.com.

Oversized and/or heavy baggage items such as musical instruments and sports baggage must be registered when the group booking is made. Later enquiries may be refused or incur additional charges.

Payment

Any standard payment method can be used to pay for group travel on swiss.com. There is also the option of paying for the tickets by bank transfer. If payment is to be by bank transfer, then a deposit will be required and must be made through swiss.com. If the balance is not paid, then SWISS will retain the deposit; it will not be returned.

Names

The passenger names may be entered or changed free of charge at swiss.com within a specified period of time following confirmation of the booking. However, a charge will be incurred if any names need to be changed once the tickets have been issued. Name changes can be made up to 72 hours before departure.

The name entered on the ticket must be the same as the name in the passport or on the ID card. The relevant tariff conditions will apply for incorrectly issued tickets.

Ticket issue

The tickets can be issued after the full payment has been made and all passenger information entered up to a specified date at swiss.com.

Rebookings

Please observe the tariff conditions at swiss.com. Flights can be changed up to 72 hours before departure.

Cancellations and refunds

Please observe the tariff conditions at swiss.com.

If, in the event of a cancellation, the number of passengers is less than the minimum number required for a group, then at least ten tickets (the minimum for a group travel booking) must be paid for.

Seat reservations

It is not possible to book individual seats for groups. A block of seats will be allocated for the entire group.