Swiss International Air Lines Ltd.
Phone: +41 848 773 773
Fax: +41 44 564 21 27
19 November 2007
On December 20, SWISS will take residence in Terminal 4 at New York’s John F. Kennedy International Airport. SWISS has agreed with the operators of Terminal 1, its present home, that it will move to Terminal 4 in an effort to improve the particular situation for SWISS, and help ease traffic congestion at one of the world’s busiest airports.
The decision to move from Terminal 1 to Terminal 4 was prompted by the steep increase in air traffic levels at JFK Airport in the last 12 months. The higher movement volumes have led to more delays for all carriers in handling and dispatching flights.
As a result, SWISS has seen an increase in arrival and departure delays – some of them substantial – over the past few months. So to improve the situation for all concerned, a move to Terminal 4 for SWISS was agreed upon with the operators of Terminal 1.
“We are making this move in the interests of everyone concerned, but especially of our customers”, says SWISS Chief Operating Officer Gaudenz Ambühl. “By doing so, we should see improvements in both our punctuality and the quality of our ground services. And Terminal 4 also offers us greater scope and flexibility to accommodate any future developments”, Ambühl adds.
SWISS First and SWISS Business, and Miles & More Senator passengers will be able to relax in a newly built and designed SWISS Lounge in Terminal 4. The new facility will offer comfortable private work spaces and public areas amidst a relaxing environment.
SWISS First customers travelling without baggage will be able to obtain their boarding card in the SWISS Lounge. Terminal 4 also offers a separate security checkpoint for SWISS Business and SWISS First travellers.