contact us at delhi airport
Phone : +91 11 2565 6351 to +91 11 2565 6354
Fax : +91 11 2565 6355
Address : GW4, Arrival Building
Indira Gandhi International Airport - Terminal 2
New Delhi 110 037, India.
Opening hours : all days (0930hrs to next day 0530hrs)
Note: During the winter schedule due to no flight operations on Monday and Wednesday nights, office will remain closed between 18:00hrs-22:00hrs and 0200hrs- 0930hrs.
Airport entry
SWISS operates from Terminal 2 of Indira Gandhi International Airport. Departing passengers may enter the Terminal from any of the gates from 1-4.
Access through Gate 3 and 4 will be more convenient. for passenger as its closer to Swiss counters.
Baggage screening
Passengers can proceed straight to the Check-in counters after entering the terminal and deposit the bags at check-in. No prior screening of bags before check-in is required.
Check-in Counters on row H of which 1 counter is assigned for First Class/HON, 2 counters for Business Class passengers, 1 counter for Web Check-in / Baggage drop and 3 counters for Economy Class passengers open at 2200 hrs.
HON Circle member can check-in at our First Class counters.
Miles & More Senator, Miles & More Frequent Traveler and Star Gold passengers are entitled to check-in at the Business Class Counters.
Early
Check-in |
Available from 2130 hrs on Row H (only one counter) for First, Business and Economy class. |
Latest
Check-in |
First / Business Class - 60 minutes prior to scheduled time of departure.
Economy Class - 75 minutes prior to scheduled time of departure. |
Telephone
Check-in |
First, Business Class passengers, HON Circle, Miles & More Senator, Miles & More Frequent Traveler members and Star Alliance Gold members may avail of telephone check-in from 1900hrs on the day of departure.
Call us on +91 11 2565 6351-54 |
Web
Check-in |
Check-in online and avoid long queues. Collect your boarding pass / bag drop at web check-in counter on row H. For further information kindly click here. |
Lounges
First Class passengers, HON Circle and Miles & More Senator, Star Gold members will be provided with an Invitation at check-in, to use Clipper Lounge located after the passport control.
Business Class Passengers, Miles & More Frequent Traveler, will be provided with an invitation at check-in, to use the ITC Maurya Lounge located after passport control.
Immigration clearance
First and Business Class passengers can avail of FAST TRACK clearance from 2 dedicated immigration counters. However, this facility is not available on arrivals.
Customs clearance
For all arriving passengers, customs clearance must be completed in Delhi, irrespective of the destination on the bag.
For further information on Delhi airport please visit www.newdelhiairport.in 
