Important information

For all passengers departing from Delhi airport

Delhi airport  Indira Gandhi International 

contact us at delhi airport


 Phone                          :     +91 11 2565 6351   to   +91 11 2565 6354

 Fax                               :     +91 11 2565 6355

 Address                      :    GW4, Arrival Building
                                            Indira Gandhi International Airport - Terminal  2
                                            New Delhi 110 037, India.

 Opening hours          :     all days (0930hrs to next day 0530hrs)

Note: During the summer schedule due to no flight operations on Tuesdays and Thursdays, office will remain closed between 18:00hrs-22:00hrs and 0200hrs- 0930hrs.


Airport entry
SWISS operates from Terminal 2 of Indira Gandhi International Airport. Departing passengers may enter the Terminal from any of the gates from 1-4.
Access through Gate 3 and 4 will be more convenient. for passenger as its closer to Swiss counters.

Baggage screening
Passengers can proceed straight to the Check-in counters after entering the terminal and deposit the bags at check-in. No prior screening of bags before check-in is required.

Check-in
Counters on row H of which 2 counters are assigned for Business Class passengers and 4 counters for Economy Class passengers open at 2130 hrs.

HON Circle, Miles & More Senator, Miles & More Frequent Traveler and Star Gold passengers are entitled to check-in at the Business Class Counters.

Early
Check-in
Available from 2100 hrs on Row H (only one counter)for Business and Economy class.
Latest
Check-in
Business Class - 60 minutes prior to scheduled time of departure.
Economy Class - 75 minutes prior to scheduled time of departure.
Telephone
Check-in
Business Class passengers, HON Circle, Miles & More Senator, Miles & More Frequent Traveler members and Star Alliance Gold members may avail of telephone check-in from 1900hrs on the day of departure.
Call us on +91 11 2565 6351-54
Web
Check-in
Check in via the web and get your seat confirmed.
For further information kindly click here.

Lounges
HON Circle and Miles & More Senator, Star Gold members will be provided with an Invitation at check-in, to use Clipper Lounge located after the passport control.

Business Class Passengers, Miles & More Frequent Traveler, will be provided with an invitation at check-in, to use the ITC Maurya Lounge located after passport control.


Immigration clearance
Business Class passengers can avail of FAST TRACK clearance from 2 dedicated immigration counters. However, this facility is not available on arrivals.


Customs clearance
For all arriving passengers, customs clearance must be completed in Delhi, irrespective of the destination on the bag.


For further information on Delhi airport please visit www.newdelhiairport.in