Important information

For all passengers departing from Mumbai airport

Mumbai (Bombay) airport  Chhatrapati Shivaji International 

Contact us at Mumbai airport

 
Phone                          :     +91 22 6685 9051   to   +91 22 6685 9056

Fax                               :      +91 22 6685 9059 

Address                      :      Chhatrapati Shivaji International  - Terminal  2B
                                             Sahar-Airport Road, Sahar
                                             Mumbai 400099, India

 Opening hours          :     all days (0930hrs to next day 0500hrs)


Departure
All departures for Swiss International Air Lines are operated from Terminal 2B of Chhatrapati Shivaji International Airport.  

Departing passengers may enter the Terminal from gate “C” to proceed for security and baggage checks.

Arrival
Arrivals for the moment will remain unchanged. Passengers arriving on SWISS flights will continue to arrive at and exit from Terminal 2A.


Meet and Assist
A meet and assist service is offered to passengers arriving on domestic flights on the day of departure. Passengers are required to provide in advance, the details of the inbound flight through the SWISS booking record.

  • For Business Class passengers, HON Circle, Miles & More Senator and Frequent Traveller members from 1000hrs onwards.
  • All other passengers from 1800hrs onwards.


Check-in
Counters 6 to 10 of which 2 counters are assigned for Business Class passengers and 3 counters for Economy Class passengers.
HON Circle, Miles & More Senator, Miles & More Frequent Traveller and Star Gold passengers are entitled to check-in at the Business Class Counters.

Early
Check-in
1 Business Class and 1 Economy Class counter is available from 2100hrs
Latest
Check-in
Business Class - 60 minutes prior to scheduled time of departure
Economy Class - 75 minutes prior to scheduled time of departure.
Telephone Check-in Business Class passengers, HON Circle, Miles & More Senator, Miles & More Frequent Traveller members and Star Alliance Gold members may avail of telephone check-in from 1900hrs on the day of departure.

Call us on +91 22 6685 9051   to   +91 22 6685 9056
Web
Check-in
Check in via the web and get your seat confirmed.
For further information kindly click here.

Lounges
HON Circle, Miles & More Senator / Frequent Traveler, Star Gold Members and all Business Class Passengers are entitled to use the CLIPPER Lounge located after passport control. An invitation to the lounge will be presented at check-in.


Immigration clearance

Business Class passengers can avail of FAST TRACK. Clearance both on departure & on arrival at the 2 counters designated for FAST TRACK.


Customs clearance
For all arriving passengers, customs clearance must be completed in Mumbai, irrespective of the destination on the bag.


For further information on Mumbai airport please visit www.csia.in