Frequently asked questions

Baggage

Questions about baggage

  1. What is my baggage allowance on a SWISS flight?
  2. What are the maximum dimensions of checked baggage?
  3. My flight is being carried out by a partner airline. What are the baggage rules in this case?
  4. My baggage is too heavy / too big. What can I do?
  5. I have more items of baggage than are permitted. What can I do?
  6. How much hand baggage can I take with me?
  7. Can I take any liquid medicines on board with me?
  8. Can I carry liquids in my hand baggage?
  9. I've heard that the restriction on liquids in hand baggage is going to be lifted in 2014. Does this mean that I will be able to take as many drinks and creams and so on on-board with me as I like?
  10. Can I carry liquid baby food in my hand baggage?
  11. Can I carry liquids in my checked baggage?
  12. What items may not go in my hand baggage?
  13. What items are generally banned?
  14. Can I taken my sports equipment with me?
  15. Can I take a musical instrument with me as hand baggage?
  16. Can I take a firearm on board with me?
  17. How can my baggage be transported as freight?
  18. What do I do if my baggage doesn't arrive or is damaged?
  1. What is my baggage allowance on a SWISS flight?

    As a general rule, the free baggage allowance on SWISS flights is as follows:

    SWISS Economy: 1 x 23 kg
    SWISS Business: 2 x 32 kg
    SWISS First: 3 x 32 kg

    Baggage items must not exceed a total size (width + height + depth) of 158 cm.


    Baggage rules may differ on some routes. On flights carried out by a partner airline, the operating airline's rules apply.

  2. What are the maximum dimensions of checked baggage?

    Checked baggage must not exceed a total size (width + height + depth) of 158 cm.

    If your baggage item does exceed these dimensions, SWISS will charge for excess baggage.

  3. My flight is being carried out by a partner airline. What are the baggage rules in this case?

    The baggage charges on codeshare or interline flights that are carried out by our partner airlines may vary from our rates. Please contact the operating airline to find out what it charges for excess baggage and other services.

  4. My baggage is too heavy / too big. What can I do?

    We will be pleased to carry any baggage that is too heavy or too big for an additional charge per route.

  5. I have more items of baggage than are permitted. What can I do?

    We will be pleased to carry additional baggage for you for an additional charge per route.

    If you would like to take more than four additional baggage items with you, you must register this in advance with our Service Center.

  6. How much hand baggage can I take with me?

    As a general rule, the hand baggage allowance on SWISS flights is as follows:

    SWISS Economy :1 x 8 kg
    SWISS Business: 2 x 8 kg
    SWISS First: 2 x 8 kg

    Hand baggage must not exceed the dimensions of 55 x 40 x 23 cm.Baggage rules may differon some routes.On flights carried out by apartner airline, the operating airline's rules apply.

  7. Can I take any liquid medicines on board with me?

    You may take essential liquid medicines on board with you, but only the amount that you will require during the flight. We suggest you carry with you a medical certificate in English for these medicines.

  8. Can I carry liquids in my hand baggage?

    The following restrictions apply for liquids, gels, creams and lotions:

    Liquids must be in a container with a maximum capacity of 100 ml or 100 g.Containers must be in a reclosable clear plastic bag with a maximum capacity of 1 litre.
    Only one bag is allowed per person (available from shops/at the airport).
    The bag and all the containers must be properly closed and presented at the security check.

  9. I've heard that the restriction on liquids in hand baggage is going to be lifted in 2014. Does this mean that I will be able to take as many drinks and creams and so on on-board with me as I like?

    As soon as we know more about this, SWISS will adjust the regulations accordingly. However, until the rules change, the restrictions given under Hand baggage and Security regulations will continue to apply.

  10. Can I carry liquid baby food in my hand baggage?

    Liquid baby food may be carried on SWISS flights. We offer special baby food (fruit and vegetable purees) on intercontinental flights. Baby meals can be ordered up to 48 hours before departure either when you book or via the Service Center.

  11. Can I carry liquids in my checked baggage?

    You are permitted to put liquids in your checked baggage. However, special rules apply for certain liquids and spray cans. Liquids that come under the category of Banned items may not be carried.

  12. What items may not go in my hand baggage?

    You will find a list of the items that are not permitted on board under forbidden objects in carry-on baggage.

  13. What items are generally banned?

    Items that could endanger passengers' health and safety may not be transported on the aircraft in general. You will find a list of the items that are not permitted on board under dangerous goods.

  14. Can I taken my sports equipment with me?

    Your sports equipment will be transported free of charge as long as you do not exceed your free baggage allowance with it. Charges will only incurr if you carry more items than permitted or if your baggage is heavier or bigger than the standard. Register your sports equipment in good time through the Service Center.

  15. Can I take a musical instrument with me as hand baggage?

    Provided your musical instrument does not exceed the dimensions or weight of a normal item of hand baggage, you can take it with you as hand baggage without prior notification.

    If your musical instrument exceeds the dimensions or weight for hand baggage, you will have to book an additional seat for it. Please note:

    This seat cannot be booked online. Book the additional seat and your own ticket through a travel agent or a SWISS point of sale.

    Please note that transportation in the cabin depends on the dimensions of the seats and the respective aircraft type.

    If your instrument exceeds these dimensions, it cannot be transported in the cabin but will have to be checked in. Your travel agent or the SWISS point of sale will be able to tell you more.

    The price for the additional seat is the currently valid ticket price.

    This service is not available on codeshare flights.

  16. Can I take a firearm on board with me?

    You may not take a firearm on board with you. Special rules apply for the transportation of sporting and hunting weapons and ammunition. Weapon and ammunition must be packed in separate containers and checked in one or more items of baggage. For further information on the transportation of sporting and hunting weapons please refer to special baggage.

  17. How can my baggage be transported as freight?

    If you would like to send your baggage or other items as freight, you are welcome to use the services of SWISS WorldCargo. We will be pleased to receive any questions you may have concerning freight and unaccompanied shipments online.

  18. What do I do if my baggage doesn't arrive or is damaged?

    If your baggage is missing or damaged when you arrive or if you have left it at the airport or on board, please go to the page baggage irregularities to find out what to do next.