The “Hold the booking” option enables you to make or cancel a booking within a specific period of time (consideration period). At the end of the consideration period, your booking will automatically be confirmed.
At the end of the consideration period, the tickets will automatically be issued and the total amount debited to your selected payment method.
No; the fee for the “Hold the booking” service will not be reimbursed.
No; the fee for the “Hold the booking” service will not be added to the ticket price.
Log in to SWISS.com using your first and last names and the booking reference, and then use “Cancel” to cancel your reservation.
Log in to SWISS.com using your first and last names and the booking reference and then use “Confirm” to confirm your reservation before expiry of the consideration period.
The consideration period is always based on local time at the departure airport.
Your debit/credit card will be charged at the time of automatic or manual confirmation.
The fee for the Hold the booking can be paid by credit or debit card.
No; you do not have this option during the consideration period.
The service is offered on most flights with a SWISS (LX) flight number.
Yes; you will receive miles for a “Hold the booking” booking. However, you will only be credited the miles when you confirm the booking and have completed the flight.
The “Hold the booking” option is available until 24 hours before departure.
No. You have to confirm your booking first. Then you can choose your seats through "Manage my bookings".
Yes; special meals can be ordered with “Hold the booking” bookings.
No; gift vouchers cannot be used to pay for the “Hold the booking” fee.