All SWISS customers who use the Apple operating iOS 6 or higher on their iPhone can save their SWISS boarding pass in Passbook. Passbook is a standard app and pre-installed.
Anyone who chooses our mobile boarding pass can use Passbook.
When the email is selected on the iPhone, a bording pass symbol is displayed at the bottom of the mesage. Click on the symbol to display the Passbook boarding pass in Passbook, add it to Passbook and it will be available offline.
Click on the link in the SMS to display the boarding pass. A button named "Add to Passbook" will appear right at the bottom.Click on the button to display the Passbook boarding pass. Now click on “Add” to save the boarding pass in Passbook, and it will be available offline.
After opening the boarding pass in the app as usual (menu item “My Flights”, then “Boarding passes” and “Active boarding passes”),a button named "Passbook" will appear at the top. Click on the button to display the Passbook boarding pass. Now click on “Add” to save the boarding pass in Passbook, and it will be available offline.
Your boarding pass will appear in the lock screen once you are getting closer to the departure airport before your scheduled flight.
Boarding passes issued after 21.7 will no longer be displayed in the lock screen a maximum of 3 days after issue, and will be marked as "Expired".
You can delete any boarding passes issued before that date from the lock screen or remove them manually. Open the Passbook app and select the boarding pass. Use the "i" symbol in the bottom right corner to turn to the back of the boarding pass. There you can use the slider to deactivate the display in the lock screen or delete any boarding passes that are no longer required.
Not for now; we are currently working on various solutions for this. In the meantime, we offer all passengers whose mobile phone number is saved in the reservation or their swiss.com profile our existing SMS or email service in the event of a delay or other flight irregularity.
It is possible to use it on a smartphone with a different operating system if the appropriate app is installed on the system (e.g. PassWallet on Android or Windows). In this case, the boarding pass needs to be requested by email, and can then be imported as a file attachment (.pkpass). SWISS will support you with any problems on an iPhone, but not with other operating systems.