If you require Web Check-In support and you have difficulties to issue your boarding pass, you may check-in by calling the support phone number of your departing station listed in the table below.

City	Phone number	Opening Hours (Local Time)
Amsterdam	Please contact the ground staff at the airport.
Athens	+30 210 353 03 82	04:30-17:30
Bangkok	+66 2 654 6868	Mon.-Fri. 08:30-17:30
Barcelona	+34 932 983 925	05:15-21:00
Basel	+41 848 555 100	Sun.-Fri. 04:30-19:30 Sat. 04:30-18:30
Berlin	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Birmingham	+44 121 767 8712	06:30-09:30, 11:00-14:00, 16:00-19:00
Boston	+1-877 370 0139	24 Hours
Brussels	Please contact the ground staff at the airport.
Bucharest	+40 722 311 416	08:00-19:30
Budapest	+36 1 296 5671	09:00-18:00
Cairo	+20 226 52 512	09:00-16:30
Copenhagen	Please contact the ground staff at the airport.
Chicago	+1-877 370 0139	24 Hours
Dar es Salaam	+255 757 242 243	Mon.Wed.Thu.Fri. 14:00-22:30  Sat 16:00-22:30
Delhi	+91 11 2565 6351-54	02:30-04:00, 18:00-23:00
Dubai	+971 4 216 2325	18:30-03:00
Dublin	Please contact the ground staff at the airport.
Düsseldorf	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Florence	+39  055 3061 657	10:30-12:00, 15:00-16:00
Frankfurt	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Geneva	From Switzerland:  0 848 555 100 or:  +41 848 555 100	05:15-23:00
Hamburg	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Hanover	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Istanbul	+90 212 465 57 32-33	Daily 11:00-17:30
Johannesburg	0860 999 444 +27 11 928 8595	08:00-20:00
Lisbon	+351 918 08 59	10:00-14:45
London City	+44 20 7646 0779	Mon.-Fri. 05:30-21:00 Sat. 05:30-12:30 Sun. 11:00-21:00
London Heathrow	+44 20 8754 8595	04:30-20:30
Los Angeles	+1-877 370 0139	24 Hours
Lugano	+41 91 610 1282	06:30-18:30
Luxembourg	Please contact the ground staff at the airport.
Lyon	Please contact the ground staff at the airport.
Madrid	+ 34 91 110 20 55	07:30-20:15
Malaga	+34 952 04 8180	Mon.-Fri.  10:45-16:00  Sat. 10:45-18:00 Sun. 09:45-18:00
Manchester	Please contact the ground staff at the airport.
Miami	+1-877 370 0139	24 Hours
Milan	+39 02 74 86 73 11	06:00-20:00
Montreal	+1 514 636 4800	10:00-18:00
Moscow	+7 495 787 16 80	Daily 04:30-09:00 Mon.-Fri. 15:00-18:30 Sat.-Sun. 12:30-15:00 + 16:30–18:30
Mumbai (Bombay)	+91 22 6685 9055	09:30 - 04:00 (following day)
Munich	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Muscat	+968 24519 983	18:00 - 24:00
Nairobi	+254 20 827 607	17:00-24:00
New York / Newark	+1-877 370 0139	24 Hours
New York / JFK	+1-877 370 0139	24 Hours
Nice	Please contact the ground staff at the airport.
Nuremberg	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Oslo	Please contact the ground staff at the airport.
Palma de Mallorca	+34 971 789 100	Mon.-Fri. 14:30-18:30  Sat. 09:00-12:30 + 16:00-20:00  Sun. 07:30-10:00 + 16:00-20:00
Paris	+33 1 48 16 50 30	05:30-11:15, 13:00-20:15
Porto	Please contact the ground staff at the airport.
Prague	+420 220 113 840 or 134	08:00-19:00
Rome	+39 06 6501 1079	05:00-20:30
San Francisco	+1-877 370 0139	24 Hours
Sao Paulo	+55 11 2445 25 35	14:30-19:00
Shanghai	+86 4008 820 880	09:00-19:00
Stockholm	Please contact the ground staff at the airport.
St Petersburg	Please contact the ground staff at the airport.
Stuttgart	+49 (0) 69 86 799 699	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Tel Aviv	052 343 36 35	12:00-16:00,  02:00-05:30
Valencia	+34 96 152 23 73	11:30-14:00
Venice	+39 041 5415006	08:00-17:00
Vienna	0810 1025 6060 (local number)	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Warsaw	+48 22 650 45 25
Zurich	From Switzerland:  0 848 555 100 or: +41 848 555 100	05:15-23:00