Web check in support

If you require Web Check-In support and you have difficulties to issue your boarding pass, you may check-in by calling the support phone number of your departing station listed in the table below.

City Airport Phone number Opening Hours (Local Time)
Athens  Eleftherios Venizelos +30 210 353 03 82  04:30-17:30
Bangkok  Suvarnabhumi International  +66 2 134 2096  10:00-20:00
Barcelona  Barcelona +34 932 983 925  05:15-21:00
Basel  EuroAirport  +41 848 555 100  So-Fr 04:30-19:30
Sa 04:30-18:30
Birmingham  International  +44 121 767 8790  06:30-09:30, 11:00-14:00, 16:00-19:00
Boston  Logan International  +1 877 FLY SWISS 24 Hours
Brussels  National  +32 2 788 32 93 05:00-23:30
Bucarest  Otopeni  +40 722 311 416 08:00-19:30
Budapest  Ferihegy  +36 1 296 5671  09:00-18:00
Cairo    +20 226 52 512  09:00-16:30
Chicago  O' Hare  +1 877 FLY SWISS
Copenhagen København +45 32 47 4114 04:00-23:00
Dar es Salaam    +255 757 242 243  Mon/Wed/Thu/Fri 14:00-22:30 
Sat 16:00-22:30
Delhi Indira Gandhi International +91 11 2565 6351-54 02:30-04:00, 18:00-23:00
Douala    +237 342 1040 
Dubai  Dubai International  +971 4 216 2325 & 2326  18:30-03:00
Florence Amerigo Vespucci +39  055 3061 657 10:30-12:00, 15:00-16:00
Geneva  Genève-Cointrin From Switzerland: 
0 848 555 100
or: 
+41 848 555 100
05:15-23:00
Istanbul  Ataturk Airport  +90 212 354 99 19-39 Town Office Mon-Fri  09:00-18:00
+90 212 465 57 32-33Airport Ticket Office Sat-Sun 11:00-17:30
Johannesburg O.R. Tambo International  +27 11 390  3225
+27 11 390 9824/6  
08:00-20:00
Lisbon  Lisboa  +35 1 218 445 127  06:00-20:00
London  City Airport  +44 20 7646 0779  Mon-Fri 05:30-21:00
Sat 05:30-12:30
Sun 11:00-21:00
London  Heathrow  +44 20 8754 8595 04:30-20:30
Los Angeles  Tom Bradley International  +1 877 FLY SWISS 12:15-20:00
Lugano  Agno  +41 91 610 1282  06:30-18:30
Lyon Saint-Exupéry International Airport +33 4 72 22 85 05 05:30–21:30
Madrid  Barajas  + 34 91 110 20 55 07:30-20:15
Malabo    +240 275 280 
Malaga    +34 95 204 81 89  Mon-Fri  10:00-17:30 
Sat-Sun 10:30-17:30
Manchester    +44 161 489 2199 06:00-19:00
Miami  Miami International  +1 877 FLY SWISS
Milan  Malpensa  +39 02 74 86 73 11  06:00-20:00
Montreal  Pierre Elliot Trudeau International  +1 514 636 4800  10:00-18:00
Moscow  Domodedovo  +7 495 937 77 67  Mon-Fri 09:00 - 18:00
Mumbai (Bombay)  Chhatrapati Shivaji International  +91 22 6685 9055 09:30 - 04:00 (following day)
Nairobi  Jomo Kenyatta International  +254 20 827 607  17:00-24:00
New York / Newark  Newark Liberty  +1 877 FLY SWISS Sun-Fri 18:30-20:30
New York / JFK  J. F. Kennedy International  +1 877 FLY SWISS 14:30-20:30
Nice  Nice-Côte-d'Azur  +33 4 93 21 47 38  05:30-18:30
Palma de Mallorca  Son San Juan +34 971 789 100  Mon-Fri 14:30-18:30 
Sat 09:00-12:30 + 16:00-20:00 
Sun 07:30-10:00 + 16:00-20:00
Paris  Charles de Gaulle  +33 1 48 16 50 30  05:30-11:15, 13:00-20:15
Prague    +420 220 113 840 or 134 08:00-19:00
Rome  Leonardo da Vinci - Fiumicino  +39 06 6595 4087  05:00-20:30
Sao Paulo Guarulhos  +55 11 2445 25 35 14:30-19:00
Shanghai Pu Dong Airport +86 4008 820 880 09:00-19:00
Sofia +359 2 937 38 21 09:00-17:00
Stockholm  Arlanda  +46 8 797 98 75  05:30-20:00
Tel Aviv  Ben Gurion International  +972 57 737 54 47 12:00-16:00,  02:00-05:30
Thessaloniki    +30 2310 478 931  09:00-17:00
Valencia Aeropuerto de Manises +34 96 152 23 73 11:30 – 14:00
Venice Marco Polo +39 041 5415006 08:00 – 17:00
Warsaw  Frederic Chopin  +48 22 650 45 25 
Yaounde  Nsimalen International Airport  +237 222 97 36 
Zurich  Zürich  From Switzerland: 
0 848 555 100
or:
+41 848 555 100
05:15-23:00