FREQUENTLY ASKED QUESTIONS

Here you find accurate answers to frequently asked questions

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What do the LX in the SWISS flight numbers and the HB on the airline's airplanes mean?
The airplane occasionally makes a lot of noise and noticeably seems to jolt when it is taking off. Is it meant to do that?
Are small aircraft used in commercial aviation just as safe as large aircraft?
Can I also give SWISS tickets as gift vouchers?
How can I become a member of Swiss Golf Traveller (SGT)?
Can anyone become a member of Swiss Golf Traveller?
How many seats per flight are sold for the lowest fare?
Why can’t I use my tickets in any order I please or even omit individual legs?
How is it possible that tickets purchased abroad are sometimes less expensive than when purchased in Switzerland?
Are there Weekend Specials for babies, too?
Is my personal data secure when I make a booking over the Internet?
Why do I have to pay a fee to have my cat travel with me on board?
Where can I find out about current job offers with SWISS?
What are the benefits of a Swiss Golf Traveller membership?
I have changed my reservation by telephone. But on the website I still see the original reservation. Is this normal?
I am interested in an offer that has been advertised or appears in the newsletter. But when I try to book it, the price is much higher. Why?
Can I book special flight routings e.g. with open return date, multi city flights, open jaws or flights with a stopover?
Where can I find information about SWISS?
Where can I find information about Miles & More?
What do the letters in the section "class" mean?
Where can I buy articles designed exclusively for SWISS?
How can I cancel my SWISS Newsletter subscription?
How can I subscribe for the SWISS Newsletter?
What events does SWISS sponsor?
SWISS Sponsoring focuses on internationally known cultural and sporting events of the "Top Events of Switzerland". This association represents a selection of Swiss image partners for institutions with an international reputation.
We invest in long-term, sustainable partnerships that balance with our values of "Personal care", "Quality down to the smallest detail" and "Typical Swiss hospitality".
Last update 11/13/2008