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FREQUENTLY ASKED QUESTIONS

Here you find accurate answers to frequently asked questions

 


Flight information

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  • What happens when there is a change to the flight schedule?
  • Am I entitled to compensation in the event of a flight delay?
  • What does the term „force majeure“ mean?
  • Who is liable in the event of a strike?
  • Can flights be cancelled for commercial reasons?
  • What happens when a flight is cancelled for technical reasons?
  • What is the meaning of Codeshare?
  • What happens if I do not make my connecting flight?
  • How can I find out if a specific flight is arriving/departing on time?
  • Does SWISS offer a downloadable timetable?