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FREQUENTLY ASKED QUESTIONS

Here you find accurate answers to frequently asked questions

 


Check-in

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  • Who can use the Web Check-in?
    The Web Check-in is available to SWISS passengers travelling on a SWISS operated flight and holding a valid electronic ticket.
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    Last update 9/7/2009

  • Can I use Web Check-in for codeshare flights?
  • Is Web Check-in available for all SWISS flights?
  • Can I check in for my connecting flights?
  • Can I check in for my return flight at the same time as my outbound flight?
  • Can I use the Web Check-in for more than one passenger and how?
  • What are the earliest and latest times for checking in online?
  • Can I use the Web Check-in if I have baggage to check-in as well?
  • Can I view or change my seat assignment using the Web Check-in?
  • Why do I have to enter my Passport Information for certain flights?
  • How do I collect my boarding pass when checking in online?
  • Why do I get a „Web Confirmation“ sometimes instead of a „Web Boarding Pass“?