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FREQUENTLY ASKED QUESTIONS

Here you find accurate answers to frequently asked questions

 


At the airport

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  • Why do I have to pay an additional tax at some airports?
  • How much time should I calculate for check-in?
  • What do I do if my pocketknife is taken from me at the security check?
  • If I’ve checked in and printed my boarding pass online, where should I go at the airport?
  • Can I cancel my flight after checking in online?