You can change your flight booking online (for flight bookings which are part of a package booked with a Travel Agency please refer to the Q&A ‘I want to change a flight booking which is part of a package purchased with a Travel Agency. What do I need to consider?’). Your Travel Agency will be able to access your new flight booking, but will not have access to your new electronic ticket. This means any further changes to your electronic ticket will need to be done through SWISS. Please keep this in mind whenever you get in touch with your Travel Agency after having processed a flight change on swiss.com. If your itinerary has been booked through your company’s Travel Agency, please note that your Corporate Travel Policy may state that any changes to your ticket/flights have to be done via the same agency.