Health and accessible travel   Flying to/from the USA 

Your personal well-being before, during and after a flight is the key to a pleasant journey. Inform us well in advance if you would like to have support on your journey.

Health guide (to/from the USA)

Whether pregnancy, a special diet or questions on other health matters, we have compiled a wide range of helpful information on air travel and health.

Accessible travel (to/from the USA)

Our staff will help you when you check in, board and disembark, and while you are on-board. Find out more about our services for barrier-free travelling.

Medical equipment (to/from the USA)

This section contains everything you need to know if you require a certificate, medicine, a wheelchair or respiratory assistance on board.

US rule for non-discrimination on the basis of disability

Swiss is covered by this rule for any flight that begins or ends at a US airport. A full copy of the rule is available for viewing on request at our airports serving the US.

An accessible copy of the rule can also be obtained from the US Department of Transportation directly using the following methods:
  • For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (Voice) or 1-800-455-9880 (TTY)
  • By Telephone to the Aviation Consumer Protection Division at 202-366-2220 (Voice) or 202-366-0511 (TTY)
  • By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590
  • On the Aviation Consumer Protection Division's Web site - http://airconsumer.ost.dot.gov