The SWISS e-ticket: Adapt your flight to your own spontaneity and flexibility. Flying with an e-ticket is easy. Please read the following notes.
What is an e-ticket?
Book your flight as usual. If you opt for the e-ticket, we will not issue a paper ticket, but create an electronic ticket in our reservation system. You will receive a confirmation by e-mail.
Arrival at us airports
You need to present a travel document upon arrival. We recommend that you always carry proof of your e-ticket on you, whatever your destination.
The advantages of e-tickets
- Safer: You cannot forget or misplace your e-ticket, and it cannot be stolen. You can fly as usual, even without your Miles & More card. When checking in at the SWISS counter, your passport or ID card is sufficient for your identification.
- Faster: Save time by changing or cancelling your reservation with a simple phone call.
If you book your flight on swiss.com, use a conventional credit card. We will send you a confirmation by e-mail. When making your reservation, please give your name as indicated in your passport.
If you book your flight on swiss.com, use a conventional credit card. We will send you a confirmation by e-mail. When making your reservation, please give your name as indicated in your passport.
Checking in with an e-ticket
- At a self check-in machine: If you are travelling with hand baggage only, this is a way to avoid long queues at the airport. Prove your identity at one of the check-in machines - with your Miles & More card or your credit card (the one you paid your ticket with). At least 30 minutes before the departure of your flight. The machine will print out your boarding card, and you can go straight to the gate.
- At a check-in counter: If you are checking in baggage or flying from an airport without check-in machines, you will get your boarding pass at a check-in counter. Present your passport or ID card to prove your identity. If your return flight is within 24 hours after your departure, check in for that flight as well.
- Web check-in: Check in online, select your seat and print out your boarding pass. The web check-in works between 24 hours and 1 hour before the departure of your flight.
Destinations for e-tickets
The number of worldwide destinations for e-tickets is growing steadily. Overview of current destinations:
| Europe |
North America |
South America |
Middle East / Asia |
Africa |
| Amsterdam |
Boston |
Sao Paulo |
Bangkok |
Dar es Salaam |
| Athens |
Chicago |
Santiago de Chile |
Bombay / Mumbay |
Douala |
| Barcelona |
Los Angeles |
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Dubai |
Cairo |
| Basel- Mulhouse- Freiburg |
Miami |
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Hong Kong **** |
Johan- nes- burg |
| Belgrade |
Montreal |
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Singapore |
Malabo |
| Berlin Tegel |
New York John F. Kennedy |
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Tel Aviv ** |
Nairobi |
| Birmingham |
New York Newark |
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Tokyo |
Yaounde |
| Bremen |
Ottawa ***** |
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| Bristol |
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| Brussels |
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| Budapest |
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| Bucharest |
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| Cologne |
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| Copenhagen |
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| Dublin*** |
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| Dusseldorf |
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| Frankfurt |
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| Geneva |
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| Hamburg |
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| Hannover |
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| Istanbul |
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| Lisbon |
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| London City |
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| London Heathrow |
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| Lugano |
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| Luxembourg |
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| Madrid |
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| Milan Malpensa |
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| Malaga |
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| Manchester |
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| Moscow Domodedovo |
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| Munich |
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| Nice |
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| Nuremberg |
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| Palma de Mallorca |
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Paris Charles de Gaulle* |
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| Prague |
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| Porto |
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| Rome |
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| Stockholm |
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| Stuttgart |
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| Thessaloniki |
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| Valencia |
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| Venice |
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| Vienna |
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| Warsaw |
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| Zurich |
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*For flights to Zurich, the e-ticket voucher must be presented at the passport/security check.
**The e-ticket voucher must be presented to the security check in Tel Aviv.
***Check-in to final destination not possible for infants.
****No e-ticket available for infants.
*****Bus service operates between Montreal and Ottawa and vice versa.