E-TICKET  EASY AND FLEXIBLE 

SWISS customers are able to travel on an electronic ticket to any SWISS destination since June 1, 2008.

E-Tickets have a host of advantages over the paper equivalents. Not only can an e-ticket not be lost or stolen; it can be sent (electronically) at ultra-short notice. It also enables the customer to check-in conveniently online and print out their boarding card at home or on an airport self-check-in machine.

An e-ticket can be easily rebooked and is available wherever the customer is located. E-tickets can now also be issued for combined bookings with more than a hundred other airlines.
Paper tickets issued before June 1, 2008 can continue to be used up to and including May 31, 2009
For SWISS documents only a few exceptions are continue to be issued on paper ticket after May 31, 2008, such as infant tickets on certain partner flights.

E-ticket issued through your travel agent
Travel agents are not able to issue paper tickets anymore since June 1. In case you have a trip to a destination, which is not e-ticket eligible yet SWISS issues the paper ticket in the name of your travel agent.

PASSENGER RECEIPT
There are several destinations, where presentation of a travel document is mandatory upon arrival (especially US airports). We strongly recommend that you always carry proof of your e-ticket on you, no matter what your destination is.

Checking in with an e-ticket

  • At a  self check-in machine: If you are travelling with hand baggage only, this is a way to avoid long queues at the airport. Prove your identity at one of the check-in machines - with your Miles & More card or your credit card (the one you paid your ticket with). At least 30 minutes before the departure of your flight. The machine will print out your boarding card, and you can go straight to the gate.
  • At a check-in counter: If you are checking in baggage or flying from an airport without check-in machines, you will get your boarding pass at a check-in counter. Present your passport or ID card to prove your identity. If your return flight is within 24 hours after your departure, check in for that flight as well.
  • Web check-in: Check in online, select your seat and print out your boarding pass. The web check-in works between 24 hours and 1 hour before the departure of your flight.