If you require Web Check-In support and you have difficulties to issue your boarding pass, you may check-in by calling the support phone number of your departing station listed in the table below.

City	Phone number	Opening Hours (Local Time)
Amsterdam	Please contact the ground staff at the airport.
Athens	+30 210 353 03 82	04:30-17:30
Bangkok	+66 2 654 6868	Mon.-Fri. 08:30-17:30
Barcelona	+34 932 983 925	05:15-21:00
Basel	+41 848 555 100	Sun.-Fri. 04:30-19:30 Sat. 04:30-18:30
Berlin	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Birmingham	+44 121 767 8790	06:30-09:30, 11:00-14:00, 16:00-19:00
Boston	+1 877 359 79 47	24 Hours
Brussels	+32 2 788 32 93	05:00-23:30
Bucarest	+40 722 311 416	08:00-19:30
Budapest	+36 1 296 5671	09:00-18:00
Cairo	+20 226 52 512	09:00-16:30
Copenhagen	Please contact the ground staff at the airport.
Chicago	+1 877 359 79 47
Dar es Salaam	+255 757 242 243	Mon.Wed.Thu.Fri. 14:00-22:30  Sat 16:00-22:30
Delhi	+91 11 2565 6351-54	02:30-04:00, 18:00-23:00
Douala	+237 342 1040
Dubai	+971 4 216 2325 & 2326	18:30-03:00
Dublin	Please contact the ground staff at the airport.
Düsseldorf	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Florence	+39  055 3061 657	10:30-12:00, 15:00-16:00
Frankfurt	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Geneva	From Switzerland:  0 848 555 100 or:  +41 848 555 100	05:15-23:00
Hamburg	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Hanover	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Istanbul	+90 212 354 99 19-39 Town Office	Mon.-Fri.  09:00-18:00
	+90 212 465 57 32-33Airport Ticket Office	Sat.-Sun. 11:00-17:30
Johannesburg	+27 11 390  3225 +27 11 390 9824/6	08:00-20:00
Lisbon	+351 21 843 9192	06:00-20:00
London	+44 20 7646 0779	Mon.-Fri. 05:30-21:00 Sat. 05:30-12:30 Sun. 11:00-21:00
London	+44 20 8754 8595	04:30-20:30
Los Angeles	+1 877 359 79 47	12:15-20:00
Lugano	+41 91 610 1282	06:30-18:30
Luxemburg	Please contact the ground staff at the airport.
Lyon	Please contact the ground staff at the airport.
Madrid	+ 34 91 110 20 55	07:30-20:15
Malaga	+34 952 04 8187	Mon.-Fri.  10:00-17:30  Sat.-Sun. 10:30-17:30
Manchester	Please contact the ground staff at the airport.
Miami	+1 877 359 79 47
Milan	+39 02 74 86 73 11	06:00-20:00
Montreal	+1 514 636 4800	10:00-18:00
Moscow	+7 495 937 77 67	Mon.-Fri. 09:00 - 18:00
Mumbai (Bombay)	+91 22 6685 9055	09:30 - 04:00 (following day)
Munich	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Muscat	+968 24519 983	18:00 - 24:00
Nairobi	+254 20 827 607	17:00-24:00
New York / Newark	+1 877 359 79 47	Sun.-Fri. 18:30-20:30
New York / JFK	+1 877 359 79 47	14:30-20:30
Nice	Please contact the ground staff at the airport.
Nuremberg	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Oslo	Please contact the ground staff at the airport.
Palma de Mallorca	+34 971 789 100	Mon.-Fri. 14:30-18:30  Sat. 09:00-12:30 + 16:00-20:00  Sun. 07:30-10:00 + 16:00-20:00
Paris	+33 1 48 16 50 30	05:30-11:15, 13:00-20:15
Prague	+420 220 113 840 or 134	08:00-19:00
Rome	+39 06 6595 4087	05:00-20:30
Sao Paulo	+55 11 2445 25 35	14:30-19:00
San Francisco	+1 650 821 1062	12:00 - 15:45
Shanghai	+86 4008 820 880	09:00-19:00
Stockholm	+ 46 8 797 97 68	05:30-20:00
St Petersburg	Please contact the ground staff at the airport.
Stuttgart	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Tel Aviv	052 343 36 35	12:00-16:00,  02:00-05:30
Thessaloniki	+30 2310 478 931	09:00-17:00
Valencia	+34 96 152 23 73	11:30-14:00
Venice	+39 041 5415006	08:00-17:00
Vienna	+49 (0) 1805 - 838 055	Mon.-Fri. 07:30-22:00 Sat.-Sun. 10:30-19:00
Warsaw	+48 22 650 45 25
Yaounde	+237 222 97 36
Zurich	From Switzerland:  0 848 555 100 or: +41 848 555 100	05:15-23:00