• AYUDA/FAQ
  • CONTACTOS

PREGUNTAS Y RESPUESTAS

Aquí hallará respuestas precisas a las preguntas formuladas con mayor frecuencia

 

Bookings

  • E-ticket (electronic ticket)
  • Refund of any ticket
  • Rebookings online
 
  • All questions about this subject  

Flight information  

  • Compensation for delays
  • Flight cancellation for technical reason
  • Codeshare flight
  • Timetable download
 
  • All questions about this subject  

Preparing your trip  

  • Incomplete travel documents
 
  • All questions about this subject  

Check-in  

  • Passengers eligible for Web Check-in
  • Online Check-in time
  • Web Check-in and seat assignment
 
  • All questions about this subject  

Baggage  

  • Damaged Luggage
  • Checked baggage allowance
  • Hand-luggage limitations
  • Bike as checked baggage
 
  • All questions about this subject  

In the air  

  • Laptop and Notebook
  • Electronic devices
  • Duty-free sales on board
  • Seat pitch on SWISS flights
 
  • All questions about this subject  

At the airport  

  • Additional airport tax
  • Check-in time
  • Security check
 
  • All questions about this subject  

Special requirements  

  • Making a booking for an infant
  • Child travelling alone
  • Special menu
 
  • All questions about this subject  

Help & contact  

  • Ticket refund
  • SWISS worldwide contacts
  • Feedback Management
  • Confirmation email not received
  • Rebooking tickets
 
  • All questions about this subject  

Various  

  • Become Swiss Golf Traveller member
  • Job offers
  • Sponsoring
 
  • All questions about this subject