Article 01

What particular expressions mean in these conditions

As you read these conditions, please note that:

"We", "our", "ourselves" and "us" means Swiss International Air Lines Ltd., domiciled in Basel, Switzerland.

"You", "your" and "yourself" means any person, except members of the crew, carried or to be carried in an aircraft pursuant to a Ticket (see also definition for "Passenger").

"AGREED STOPPING PLACES" means those places (except the place of departure and the place of destination) specified on the Ticket or shown in our timetables as scheduled stopping places on your route.

"AUTHORISED AGENT" means a sales agent who has been appointed by us to represent us in the sale of our air transportation services.

"BAGGAGE" means your personal property accompanying you in connection with your trip. Unless otherwise specified, it consists of both your Checked and your Unchecked Baggage.

"BAGGAGE CHECK" means the portion(s) of your Ticket relating to the carriage of your Checked Baggage.

"BAGGAGE IDENTIFICATION TAG" means a document issued solely for the identification of Checked Baggage.

"CARRIER" means an air carrier or other carrier other than ourselves, whose designator code appears on your Ticket or Conjunction Ticket.

"CHECKED BAGGAGE" means Baggage of which we take custody and for which we have issued a Baggage Check.

"CHECK-IN DEADLINE" means the time limit specified by us by which you must have completed check-in formalities and received your boarding pass.

"CONDITIONS OF CONTRACT" means those conditions contained in or delivered with your Ticket or Itinerary/Receipt, which are identified as such and which incorporate by reference these Conditions of carriage and other notices.

"CONJUNCTION TICKET" means a Ticket issued to you in relation to another Ticket which together constitute a single contract of carriage.

"CONVENTION" means whichever of the following legal foundations is/are applicable:

  • the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw on October 12, 1929;
  • the Warsaw Convention as amended at The Hague on September 28, 1955;
  • das Warschauer Abkommen in der Fassung des Zusatzprotokolls Nr. 1 von Montreal (1975);
  • the Warsaw Convention as amended by Additional Protocol No. 1 of Montreal (1975);
  • the Warsaw Convention as amended at The Hague and by Additional Protocol No. 2 of Montreal (1975);
  • the Guadalajara Supplementary Convention (1961)
  • the Convention for the Unification of Certain Rules for International Carriage by Air signed at Montreal on 28 May 1999 (hereinafter referred to as the Montreal Convention).

"COUPON" means both a paper Flight Coupon and an Electronic Coupon, each of which entitle the passenger named to travel on the particular flight identified on it.

"DAMAGE" includes death, wounding or any other bodily injury to a Passenger, loss, partial loss, theft or other damage arising from or in connection with carriage or other associated services performed by us.

"DAYS" includes all seven days of the week. For the purposes of reporting damage, the day upon which notice of such damage is dispatched shall not be counted. For the purposes of determining the validity of a Ticket, the day upon which the Ticket is issued or the flight commenced shall not be counted.

"DESIGNATOR CODE" means the abbreviation used to identify a particular airline.

"ELECTRONIC COUPON" means an electronic flight coupon or other value document held in our database.

"ELECTRONIC TICKET" means the Itinerary/Receipt issued by us or on our behalf, the Electronic Coupon(s) and, if applicable, a boarding document.

"FLIGHT COUPON" means that portion of the Ticket that bears the notation "good for passage" or, in the case of an Electronic Ticket, the Electronic Coupon, and indicates the particular places between which you are entitled to be carried.

"FORCE MAJEURE" means unusual and unforeseeable circumstances beyond your control, the consequences of which could not have been avoided even if all due care had been exercised.

"ITINERARY/RECEIPT" means a document or documents we issue to Passengers travelling on Electronic Tickets that contain(s) the passenger name, flight information and notices.

"LUFTHANSA GROUP COMPANIES" means Austrian Airlines, Eurowings, Germanwings, Brussels Airlines, Edelweiss Air AG, SWISS International Air Lines Ltd, Miles and More GmbH

"PASSENGER" means any person, except members of the crew, carried or to be carried in an aircraft pursuant to a Ticket (see also definition for "you", "your" and "yourself").

"PASSENGER COUPON" or "PASSENGER RECEIPT" means that portion of the Ticket issued by us or on our behalf, which is so marked and which ultimately is to be retained by you.

"PASSENGER NAME RECORD" means all travel information related to a passenger as recorded in the database of our computer reservation system as collected during the booking and reservation process.

"SDR" means a Special Drawing Right as defined by the International Monetary Fund [at the time of the entry into effect of these Conditions, 1 SDR is equivalent to approximately CHF 2.00].

"STOPOVER" means a scheduled stop on your journey, at a point between the place of departure and the place of destination.

"TARIFF" means the published fares, charges and fees. It may also include the associated Conditions of carriage of the airline concerned, approved (where required) by the relevant authorities.

"TICKET" means either the document entitled "Passenger Ticket and Baggage Check" or the Electronic Ticket, in each case issued by us or on our behalf, and including the Conditions of Contract, tariff, notices and Coupons.

"UNCHECKED BAGGAGE" means any of your Baggage other than Checked Baggage.