Fast internet at every seat
Stay connected above the clouds with the new Lufthansa Group Wi-Fi powered by Starlink. Starlink technology provides fast, reliable internet – and complimentary in all travel classes. Whether you want to exchange messages, work or enjoy your favorite content, simply sign in with your Travel ID or Miles & More service card number, connect your device and use the internet as you normally would during your flight.
On 28 September 2026, the Airbus A320neo HB-JDM becomes the first aircraft in the SWISS fleet to take off with Lufthansa Group Wi-Fi. The rest of the fleet will then be equipped with the new internet service in stages.
Your benefits at a glance
In all travel classes
Enjoy fast internet in SWISS Economy, SWISS Premium Economy, SWISS Business and SWISS First.
Free to use
Sign in with your Travel ID or Miles & More account and use complimentary internet.
High-speed internet with Starlink
Starlink satellite technology provides a fast, reliable connection above the clouds.
Online, just as you are used to
Exchange messages, stream movies or work: use the internet to suit your needs during your flight.
One login for all airlines
Sign in once and use Lufthansa Group Wi-Fi on equipped flights across Lufthansa Group airlines.
On multiple devices
Stay flexible and use the internet connection on multiple devices at the same time.
Using Lufthansa Group Wi-Fi on board
Enjoy the many possibilities of fast internet during your flight. To help make the journey pleasant for all guests, please follow a few simple guidelines.
Enjoy with headphones
Use headphones for movies, music and games, and continue to listen for crew announcements.
Save calls for after your flight
Please refrain from voice and video calls during the flight.
Share live content after landing
Please refrain from broadcasting live content during the flight.
Frequently asked questions
Lufthansa Group Wi-Fi provides a significantly faster, more powerful internet connection on board, complimentary in all travel classes. This allows you to use applications that require more data during your flight, including cloud-based tools for work.
Lufthansa Group Wi-Fi will initially be available only on selected aircraft. This means availability cannot yet be reliably checked before your flight.
Once Lufthansa Group Wi-Fi is available on a larger portion of the fleet, a search feature will be available on the Lufthansa Group airlines’ websites.
If your aircraft is equipped with Lufthansa Group Wi-Fi, you can connect in just a few steps:
- Turn on airplane mode on your device.
- Enable Wi-Fi.
- Connect to the Lufthansa Group Wi-Fi network.
- Open the Lufthansa Group Wi-Fi portal.
- Sign in with your Travel ID or Miles & More service card number.
You can then use Lufthansa Group Wi-Fi free of charge.
Yes. Lufthansa Group Wi-Fi is available free of charge in all travel classes.
All you need is a Travel ID or your Miles & More service card number. You can create a Travel ID free of charge, including during your flight.
Yes, you can use Lufthansa Group Wi-Fi on multiple devices at the same time.
Please be considerate of others so that all guests can enjoy a pleasant, quiet atmosphere on board.
Use headphones for audio content, respect other guests’ privacy and follow the crew’s instructions at all times.
Active participation in voice and video calls is not permitted during the flight.
You may listen to or watch meetings, webinars and similar events, provided you use headphones. Messaging, email and chat remain available as usual.
Live video recording and the live transmission of video or audio content are not permitted during the flight.
If you record content to share later, please respect the privacy of other guests and the crew. Only record other people with their consent.
Lufthansa Group Wi-Fi complies with legal requirements for the protection of personal data.