SWISS extends its ban that prohibits the smartphone Samsung Galaxy Note 7 on board to all SWISS flights with immediate effect. The phone must not be carried on board, hand baggage or checked baggage. So all our passengers are requested not to take the phone on board. In other case boarding will be denied. This procedure is applied by all carriers within the Lufthansa Group (incl. Edelweiss).
- Swiss International Air Lines does not offer any storage facilities at the airports.
- If passenger decides not to travel, refund policy as per respective fare type conditions apply.
- Complementary hotel accommodation will not be granted.
- The passengers will be informed via swiss.com and at the gate.