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SWISS’s new reservation system

Successful system change to Amadeus Altea

The switchover to the new reservation system last weekend was highly successful. As of right now, the entire reservation system is back at your disposal. However, should you experience any unforeseen issues, please contact our Agency Support Team.

Once again, we’d like to apologise for the inconvenience and look forward to providing you with even better service in the future.

Agency Support Switzerland

No charges for enquiries concerning certain additional services until 30 June 2016

Until 30 June 2016, Swiss Agency Support does not charge for information on the new European fare concept and possible combinations regarding the additional services Advanced Seat Reservation, Additional Baggage and Comfort Package.
Whereas fare-related enquiries regarding the new European fare structure undergo the normal handling process of the Swiss Agency Support Service Model.

SWISS news

Three new SWISS Lounges in Dock E

Lean back and relax: Three new SWISS Lounges in Dock E

SWISS is introducing a new lounge concept in Dock E at its hub in Zurich, spanning over 3300m2 in size— right on time for the arrival of the new Boeing 777-300ER. Close to their gate of departure, our guests can sit back and relax while enjoying all the amenities of the new SWISS lounges.

Business and Senator Lounge: New zone concept

The novel zone concept is perfectly geared towards the needs of the passengers. Large, open spaces invite you to linger around, while the work zone offers several closable spaces to get some work done. Specially developed relax-chairs are ideal to relax. In the front-cooking-zone, cooks concoct fresh meals and the Senator Lounge hosts an impressive whisky bar, home to 120 varieties.

First Class Lounge: Everything you desire

The new SWISS First Lounge leaves no wishes unanswered. The lounge’s amenities include mini suites, a 5-star restaurant, an American diner, a VIP room that can be used as a conference room, two hotel rooms en suite, as well as showers. A wine collection boasting over 1000 bottles and a champagne bar are among the lounge’s highlights.

Picturesque views and glamorous interior

All lounge guests can enjoy breathtaking views of the Swiss Alps and the runways from the lounge’s terraces.Sophisticated furniture from the Swiss design legends Vitra and de Sede, smoked oak floors and stone walls made of Jura-limestone make for a consistent look. That’s typically SWISS.