Latest News

Exclusively for travel agency professionals

Booking information

SWISS will be changing to the reservation system Amadeus Altea over the weekend of January 30-31, 2016

New reservation system

As previously announced, SWISS will be changing to the new reservation system, Amadeus Altea, over the weekend of 30-31 January. The new system is used by the entire Lufthansa Group and will provide you and our mutual customers with significant benefits such as harmonized servicing, in the future.

Due to the system upgrade, SWISS’s entire reservation system will be unavailable from Saturday, 30 January (from 5 pm MEZ) until mid-morning on Sunday, 31 January.

While the change is ongoing, no SWISS flights (incl. codeshare) can be booked or modified.
An automated pre-flight message via OTHS message to all GDS created PNRs for all flights on 30/31 January 2016 will be sent to ensure that all fulfillment processes like e-ticket issuance, EMD issuance is done in advance to limit the risk that we cannot service these PNRs. It is planned to send a message on 25 January 2016 and another message on 29 January 2016.

A system change of this kind can lead to certain limitations in functionality, even several days after the cutover. We recommend issuing any documents (e-tickets, EMDs) for LX-bookings with departure dates between 1 February and 10 February, before 12pm on 30 January. While not mandatory, it helps to prevent possible issues and limitations regarding ticketing, issuing of EMDs, and so forth, in the days following 31 January 2016.

In urgent cases, please contact our service center at 0848 700 700. As of Monday, 1 February, our Agency Support Team will again be at your disposal for any requests you may have.

Thank you for your understanding. We’re looking forward to providing you with even better service in the future.

Campaign reminder

E.g. Singapore from CHF 569.-

Singapore

Destinations all over the globe are waiting to be discovered by your customers. Book by 1st February 2016 to benefit from highly attractive fares.

Worldwide Specials

From Switzerland, e.g.:
Beijing from CHF 649
Bangkok from CHF 569
Cairo from CHF 299
Cape Town from CHF 749
Dar es Salaam from CHF 699
Delhi from CHF 599
Dubai from CHF 539
Havana from CHF 699
Hong Kong from CHF 719
Johannesburg from CHF 599
Mumbai from CHF 599
Muscat from CHF 599
Nairobi from CHF 699
Punta Cana from CHF 699
Rio de Janeiro from CHF 599
São Paulo from CHF 699
Shanghai from CHF 699
Singapore from CHF 569
Tel Aviv from CHF 319

Fare conditions Details
Fare conditions
Sales period
Details
until 01FEB16
Fare conditions
Travel period
Details
until 30SEP16
Fare conditions
Travel period RIO
Details
22APR – 30SEP16
Fare conditions
Travel complete date
Details
31OCT16
Fare conditions
FBC
Details
KNNZ01SR
Fare conditions
Min. stay
Details
5D/SU
Fare conditions
Min. stay BKK,BOM,DEL,DXB,MCT,SIN
Details
3D/SU
Fare conditions
Min. stay HAV,PUJ
Details
SU
Fare conditions
Min. stay TLV
Details
SA/SU

Valid for travel from ZRH, ZDH, GVA or LUG. Price may vary depending on point of departure. Price shown includes fare, airport taxes and international surcharge. A distribution charge of CHF 16.00 will apply. Optional payment charge may apply. Seats are limited. Special conditions apply. Subject to change.

North America Specials

From Switzerland, e.g.:
Boston from CHF 689
Chicago from CHF 739
Las Vegas from CHF 869
Los Angeles from CHF 939
Miami from CHF 739
New York from CHF 579
San Francisco from CHF 989
Tampa from CHF 739
Montreal from CHF 589
Vancouver from CHF 789

Fare conditions Details
Fare conditions
Sales period
Details
until 01FEB16
Fare conditions
Travel period
Details
until 23MAR16 and 04APR – 30JUN16
Fare conditions
FBC
Details
KLXNCPSR
Fare conditions
Min. stay
Details
6D/SU

Valid for travel from ZRH, ZDH, GVA or LUG. Price may vary depending on point of departure. Price shown includes fare, airport taxes and international surcharge. A distribution charge of CHF 16.00 will apply. Optional payment charge may apply. Seats are limited. Special conditions apply. Subject to change.

Comfort Package Special

For a limited time only: 50% discount on Business Class Upgrade

Comfort Package

With the Comfort Package, your customers can enjoy many Business Class benefits in Economy Class. For a particularly attractive surcharge, for instance, they can expect priority check-in and boarding, greater privacy thanks to an unoccupied neighbouring seat, and exclusive menus.

From January 20 until January 23 your customer can benefit from an exclusive 50% discount on the Comfort Package.

The Special is valid for the following destinations:

  • Amsterdam
    Antalya
    Belgrade
    Berlin
    Brussels
    Budapest
    Catania
    Dublin
    Dusseldorf
    Fuerteventura
  • Funchal
    Hamburg
    Hanover
    Istanbul
    Lanzarote
    Larnaca
    London City
    Lyon
    Manchester
    Marrakech
  • Moscow
    Nice
    Nuremberg
    Rome
    Saint Petersburg
    Stockholm
    Venice
    Vienna
    Warsaw

Boeing 777-300ER countdown

Win a SWISS 777 Bath Towel

Win a SWISS 777 Bath Towel

In celebration of the imminent arrival of our first Boeing 777, SWISS is giving away 5 bath towels. In order to win, simply send an email with the subject "Welcome 777" to event@swiss.com.

Good luck!

The closing date for entries is 27 January 2016.