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Enhancements inflight product and services on intercontinental routes
SWISS is at an advanced stage in enhancing its Business Class product on intercontinental flights, with some innovations already in place and others soon to be introduced. Having modified service procedures in June of this year, including the offer of a choice between a quick or full meal service, SWISS is now focussing on a range of further enhancements for a December debut.
Meal presentation is about to become even more appealing thanks to the introduction of exclusive new tableware created by the Greutmann Bolzern Design Studio in line with SWISS specifications, the first tableware in the airline’s history. Not only do the attractive new cutlery, glassware and trays reflect the SWISS corporate design, the new china is a significant 20% lighter than the material it is replacing, a key environmental consideration.
On daytime flights as of December, Business Class passengers will now enjoy a wider range of choice of salad dressing and first course dishes, along with an individualised cheese service to delight their taste buds. A new pre-arrival meal service is also slated for introduction at the same time, which will add a different dimension to the inflight experience.
Complementing the enhancements to the inflight dining experience is a variety of improved amenity kits . During the summer, amenity kit bags made from 100% recycled PET material of varying sizes and designs will be distributed. The winter kits will come with a beanie or neck-warmer which passengers can enjoy long after their flight. Improved comfort is a hallmark of the upgraded kit contents in the form of thicker socks with anti-slip treads, larger and more comfortable eyeshades and an improved toothbrush set.
SWISS is convinced that this updated inflight meal presentation combined with an attentive service and greater individual choice will add up to an even more enjoyable flight experience for guests in Business Class on long-haul flights.
New Economy Class product for Europe
SWISS Economy guests can now experience more Swissness than ever during their flight. For the first time, all products served in SWISS Economy on flights from Switzerland to destinations within Europe are made in Switzerland, an approach that enables us to place an even stronger emphasis on freshness and authenticity.
On an environmental note, this new approach reinforces our commitment to sustainability, thanks to our strong relationship with local providers, which makes for greater logistical efficiency. A further “green” element is the use of environmentally sound packaging that will feature an appealing and informative SWISS design.