Latest News

Exclusively for our business travel partners

Booking information

Introduction of the personal pre-flight email

Personal pre-flight email

With the launch of the personal pre-flight email, SWISS is introducing a new communication tool that meets your customers’ travel needs in even greater depth.

4 days before departure on European flights and 7 days before departure on international flights, passengers will receive an e-mail with the following useful information:

• Quicklinks to all the relevant booking points
• Overview of booked flights including the latest check-in time, booked class and operating carrier
• Baggage information for SWISS Light fares (with a link to add checked luggage)
• API/ESTA reminder if applicable

Important: In order to ensure that the passenger receives this useful personal pre-flight email, it’s important that the travel agent enters the personal e-mail address when completing the booking.

SWISS Mobile roaming SIM Card

Further attractive innovations

SWISS Mobile

SWISS is to reduce the prices of its existing SWISS Mobile data packages from 1 July. The airline is simultaneously launching an exclusive new summer offer for Spain of a one-gigabyte data package for just CHF 19. In a further innovation, users can now earn Miles & More miles as they phone or surf in or outside Switzerland.

The SWISS Mobile roaming SIM card enables travellers to phone and surf the Internet at local rates all over the world, with no contractual obligations or monthly subscription fees. And from 1 July, SWISS will be lowering its rates for existing SWISS Mobile data packages and making travellers two special offers, too: vacationers to Spain can obtain a one-gigabyte data package for just CHF 19; and travellers to Italy, Turkey, Greece or Croatia will enjoy a 500-megabyte data package for only CHF 29

SWISS Mobile will also be enabling its users to earn Miles & More miles while they phone and surf in and outside Switzerland from 1 July onwards. Users will earn three miles for every CHF 1.00 they spend phoning, texting and data roaming.

SWISS Mobile in brief
SWISS Mobile is the first prepaid SIM card that has been specifically designed to provide inexpensive roaming for travellers. The card’s multi-IMSI technology allows users to phone and surf at local rates all over the world, with no commitment to any monthly subscription fee. SWISS Mobile offers roaming rates of as little as CHF 0.14 per minute or CHF 0.10 per megabyte (without a data package) in over 180 countries. Incoming calls are also free of charge in more than 50 countries. The card offers total transparency with no additional costs, monthly fees or contractual obligations.

The SWISS Mobile SIM card is available in all sizes, enabling it to be used in various generations of mobile phone. The card is especially attractive to frequent travellers, though it is also a useful addition as a second card – for surfing with a tablet at home, for instance. The SWISS Mobile card is available from SWISS’s inflight duty-free sales or online at (free postage within Switzerland). For further information on the card and its prices and rates, visit