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Introduction of print-at-home baggage tag option for Zurich departures


Travellers departing from Zurich on SWISS who check in online via can now print out not only their boarding pass but also the tags for their registered baggage in the comfort of their home. The new option, which was introduced last week, will save the traveller further valuable time at their airport of departure.
The print-at-home baggage tag option is now available for any SWISS flight from Zurich, including onward connections (but excluding codeshare flights). SWISS is the first network airline to extensively offer its customers this convenient travel option. All existing baggage allowances remain unchanged.
The new facility enables the traveller to print out up to four baggage tags during the web check-in process. They also receive an additional confirmation of these, along with their boarding pass. So when they arrive at their airport of departure, the customer will already have all the documents they need for their coming flight.
The new print-at-home baggage tags are produced in A4 format, and can then be folded and inserted into a transparent plastic pouch (see picture) which is attached to the bag. The pouches are available free of charge at any SWISS airport desk, and can be re-used for all future flights. On arrival at the airport, the registered and tagged baggage can then be handed in either at the self-service bag drop machine if this is available (e.g. in Geneva) or at any staffed bag drop desk. The new print-at-home baggage tag option should now be further extended to SWISS flights inbound to Zurich. This will initially be done for all SWISS services from the USA, followed by other stations outside the European Union. The facility is already available – also from today – for flights to Zurich from New York JFK and Moscow. For its Swiss-bound flights from points in EU member countries, SWISS is currently working with IATA and the relevant authorities to secure the requisite legal foundations.
The new print-at-home baggage tag option has already been offered at Geneva since 18 August. The facility is currently available for all SWISS flights from Geneva, and for selected inbound flights to Geneva from points including New York JFK, Pristina, Marrakech, Skopje and (since 25 August) Moscow.

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Surprise someone special on board

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You can make a flight truly memorable for someone you care for by arranging a “Special Surprise” for a significant occasion like your honeymoon trip or as a gesture of thanks. You can easily order Champagne or the best Swiss chocolate Pralines or chocolate truffles. There is always a good reason to please someone or yourself.

A special surprise can be booked on on any SWISS operated flight except for short flights with a flight time of less than 70 minutes.

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World Travel Award

SWISS named “Europe’s Leading Airline Business Class”

Business Class

This is the fifth year in succession that SWISS has won the World Travel Awards’ “Europe’s Leading Airline Business Class” category, which covers both short-haul and long-haul routes. Lufthansa has also earned two 2015 World Travel Award distinctions: “Europe’s Leading Airline”, and “Europe’s Leading Airport Lounge” for its Lufthansa First Class Lounges in Frankfurt. As always, these latest World Travel Awards were bestowed on the basis of votes cast by specialists from the travel and tourism sector all over the globe.
“As The Airline of Switzerland, we are committed to giving our customers a consistently top-quality air travel product, especially in the premium segment,” says Markus Binkert, SWISS’s Chief Commercial Officer, commenting on the award. “This latest distinction as Europe’s Leading Airline Business Class acknowledges our endeavours. So we are all the more pleased to receive it.”