SWISS offers new print-at-home baggage tag option for its Zurich departures

SWISS travellers departing from Zurich can now print their tags for their checked baggage before they leave home. This further check-in innovation, which is introduced today, enables the traveller to obtain all the flight documents they need at home, and thus minimize their waiting times at their departure airport.

1 September 2015

Travellers departing from Zurich on SWISS who check in online via swiss.com can now print out not only their boarding pass but also the tags for their registered baggage in the comfort of their home. The new option, which was introduced today, will save the traveller further valuable time at their airport of departure.

The print-at-home baggage tag option is now available for any SWISS flight from Zurich, including onward connections (but excluding codeshare flights). SWISS is the first network airline to extensively offer its customers this convenient travel option. All existing baggage allowances remain unchanged.

The new facility enables the traveller to print out up to four baggage tags during the web check-in process. They also receive an additional confirmation of these, along with their boarding pass. So when they arrive at their airport of departure, the customer will already have all the documents they need for their coming flight.

The new print-at-home baggage tags are produced in A4 format, and can then be folded and inserted into a transparent plastic pouch (see picture) which is attached to the bag. The pouches are available free of charge at any SWISS airport desk, and can be re-used for all future flights. On arrival at the airport, the registered and tagged baggage can then be handed in either at the self-service bag drop machine if this is available (e.g. in Geneva) or at any staffed bag drop desk.

Further expansion planned to inbound Zurich flights

The new print-at-home baggage tag option should now be further extended to SWISS flights inbound to Zurich. This will initially be done for all SWISS services from the USA, followed by other stations outside the European Union. The facility is already available – also from today – for flights to Zurich from New York JFK and Moscow. For its Swiss-bound flights from points in EU member countries, SWISS is currently working with IATA and the relevant authorities to secure the requisite legal foundations.

The new print-at-home baggage tag option has already been offered at Geneva since 18 August. The facility is currently available for all SWISS flights from Geneva, and for selected inbound flights to Geneva from points including New York JFK, Pristina, Marrakech, Skopje and (since 25 August) Moscow.

Swiss International Air Lines (SWISS) is Switzerland’s national airline, serving 105 destinations in 49 countries from Zurich and Geneva and carrying over 16 million passengers a year with its 94-aircraft fleet. The company’s Swiss WorldCargo division provides a comprehensive range of airport-to-airport airfreight services for high-value and care-intensive consignments to some 130 destinations in over 80 countries. As “The Airline of Switzerland”, SWISS embodies the country’s traditional values, and is committed to delivering the highest product and service quality. With its workforce of some 8,250 personnel, SWISS generated total operating income of CHF 5.2 billion in 2014. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.