Inflight medical support from ground

In the event of a medical incident on board, SWISS works closely with the REGA Swiss air rescue company. The REGA has extensive expertise in providing remote medical assistance and advice, and is also fully familiar with the conditions aboard a jet aircraft. The REGA supports us by:

  • quickly establishing direct contact between the crew and a doctor via satellite phone or radio, at any time of the day or night
  • advising on what action to take in response to a medical incident on board
  • advising the flight’s commander in their decision whether to make an intermediate landing, and providing information on the most appropriate medical care and facilities in the flight’s vicinity
  • arranging and briefing ambulances to ensure the patient’s further medical care after landing.