The best way to do this is to register for our Travel ID or store your details under “My bookings”.

Please provide your contact details under “My bookings” or set up your own personal Travel ID. This is the only way to ensure that we can contact you if necessary during your trip.

Enjoy the support of our digital travel assistant and get helpful information and services that cover all aspects of your flight. With the SWISS app, you can check in, you always have your mobile boarding pass to hand and you receive personal notifications about your flight directly on your smartphone.

Find out in good time about the entry regulations for your destination, with all the necessary passport or visa requirements.

You can complete many preparations before starting your trip to ensure a successful start to your family holidays.

Your free baggage allowance depends on your travel class, the route and the fare you have booked. Find out quickly with our baggage calculator.

We offer rebooking options on many fares so you can enjoy greater flexibility with your travel plans.

Check in conveniently via our website or the SWISS app from 24 hours before departure. Simply download your mobile boarding pass to your mobile phone so you have it easily to hand at all times.

If SWISS has your contact details, you will be checked in automatically 20 hours before departure and you will receive your boarding pass by e-mail or text. You can change your preferences under “My bookings”.

Use the opportunity at some airports to check in your bags the day before to save yourself valuable time on the day of your departure.

Please also allow enough time to check in your bags the day before.

Stay up-to-date with the latest information about your flight. Enter your flight number to get all the relevant information about your flight.

Identify your bags with an address tag (name, mobile number and e-mail address) and attach the contact form. Please note our hand baggage rules and keep your hand baggage to a minimum to minimise waiting times.

At many airports you can reserve a slot for the security controls in advance. Use this option to make your journey more enjoyable. Find out here whether your airport offers this service.

Allow yourself enough time, especially if you’re checking in baggage or travelling during the holiday season. Find out all you need to know about our offers and services at the airport and getting to our travel hubs.

In Zurich and Geneva, you have the option of using our self-service bag drop machines to check in your baggage

Please use the relevant bulky baggage desk if you are checking in special baggage.

Please refer to our ​lounge directory for the latest information about our lounge facilities and their locations.

Our “boarding by groups” process lets you board your aircraft faster and more conveniently. Please only board when your boarding group is called. You will find information about your boarding group on your boarding pass.