Frequently asked questions

Safety on board

Questions about safety on board

  1. May I smoke cigarettes or e-cigarettes on board?
  2. Do I have to keep my seatbelt on for the duration of the flight?
  3. May I use my electronic devices on board?
  4. Which devices are not allowed on board?
  1. May I smoke cigarettes or e-cigarettes on board?

    Smoking on board is generally strictly prohibited for safety reasons. This includes e-cigarettes.

  2. Do I have to keep my seatbelt on for the duration of the flight?

    Turbulence may occur at any time during the flight. For your own safety, you are obliged to keep your seatbelt closed for takeoff and landing, and whenever you are sitting in your seat. Any instructions by the cockpit and cabin personnel must be observed at all times.

  3. May I use my electronic devices on board?

    Electronic devices must be switched off for takeoff, when taxiing, for landing and when the "Fasten seatbelts" sign is on. Laptops and other periphery devices may be used during normal flight if a possible flight mode is activated.

    Electronic transmission and reception devices such as mobile telephones, radios and TV receivers, radio equipment and wireless computer mice must not be used at all during the flight (exceptions: telephony / Wi-Fi /Bluetooth on the Boeing 777-300ER at the planned cruising altitude). If you have any further questions, please talk to the cabin personnel.

  4. Which devices are not allowed on board?

    SWISS does not allow items that modify or restrict the functionality of aircraft interiors, such as chairs or tables.