How does it work?
- Choose your desired amount – between CHF 25 and CHF 1,000.
- You will then receive your gift card code by email.
- Your loved ones redeem the gift card when booking their flight on swiss.com.
Frequently Asked Questions
The SWISS Gift Card can only be purchased via the SWISS website www.swiss.com.
Payment is possible via MasterCard, VISA or American Express equipped with 3D Secure functionality.
The gift card is issued in Swiss francs (CHF).
The desired amount can be freely chosen between 25 and 1000 Swiss francs (CHF).
Unless otherwise stated on the gift card, it is valid for 5 years from the date of purchase.
After purchasing a gift card, you will receive a confirmation email containing the gift card code, a printable version of the gift card, and a receipt. The email will be sent to the email address provided during the purchase process.
Gift cards cannot be refunded or redeemed for their cash value.
The gift card can only be redeemed through the SWISS website at www.swiss.com. The departure point of the booking must be in Switzerland.
The gift card can be used for bookings of all flights with an LX flight number. It can also be used for additional services such as seat reservations or extra baggage, but only when purchased together with the flight ticket. The relevant price must be stated in Swiss francs (CHF).
If additional services such as seat reservations or extra baggage are offered during the flight booking process, the gift card can also be used for these add-ons. The price of the ticket and the additional services must be stated in Swiss francs (CHF). The gift card cannot be redeemed retroactively for an add-on only, after the booking has already been completed.
Simply select "Gift card" as your payment method on the payment page during the booking process, and enter your gift card code.
No, the gift card cannot be applied retroactively and can only be used for new bookings.
A maximum of three gift card codes can be used within a single booking.
Anyone who knows the gift card code can redeem it. We therefore recommend keeping the gift card and/or the code in a safe place and protecting it from unauthorized access.
Yes, the remaining balance can be paid with a Mastercard, VISA, or American Express credit card with 3D Secure.
Any remaining balance stays on the gift card and can be used for further flight bookings within the validity period.
The portion of the ticket paid with the gift card will automatically be credited back to the gift card and can be used again within the validity period. Keep the code until the full value of the gift card has been used.
Please send an email with the gift card code and a screenshot of the error message to [email protected].
Please send an email to [email protected]