Payment security standards

Based on a new EU directive on payment services, we have increased our payment security standards, which ensures an even safer environment for online transactions across European countries.

We follow the Payment Card Industry Data Security Standard, which defines the rules for how we store, transmit and process payment data, particularly with regard to credit and debit card transactions. This also means that all your payment data is encrypted to the highest safety standards.

3-D Secure authentication

To further reinforce security, 3-D Secure authentication is now required for all credit and debit cards that are issued in the EU Economic Area (EEA). This additional step of authentication guarantees secure payments and reduces the risk of fraud.

How does the 3-D Secure process work?

If you haven't done so yet, you will have to register your credit and debit card for this process.

  • Register via the website of the bank which issued your credit or debit card. This process can vary from bank to bank.
  • To complete your transaction, you will be redirected to the bank's website for this additional authentication, if 3-D Secure applies to your payment.
  • Falls Sie weitere Fragen zur Registrierung Ihrer Karten für 3-D Secure haben, wenden Sie sich bitte direkt an Ihre Bank.

If you have any further questions about the registration of your cards for 3-D Secure, please contact your bank or card issuing company directly.