General voucher conditions
- The vouchers are available in British Pound only.
- A voucher entitles the holder to pay for a flight booked via www.swiss.com using the voucher in question.
- The redemption conditions as well as the SWISS Terms and Conditions and the SWISS Conditions of carriage apply to the purchase of flight tickets.
- Validity period: vouchers must be redeemed by the date mentioned on the voucher and will not be extended.
Voucher redemption conditions
- Valid on flights departing from the UK with SWISS flight numbers (LX) to the destination and from the originmentioned on the voucher.
- Vouchers can exclusively be redeemed via www.swiss.com.
- The voucher may only be redeemed by the holder and only one voucher may be redeemed per booking. Vouchers cannot be used to pay for flight tickets for infants (up to 2 years of age).
- For a booking involving multiple travellers and vouchers, only vouchers of the same value may be used. Separate bookings are necessary for bookings with vouchers of differing values. In both cases, only one voucher per person may be redeemed.
- Vouchers may not be exchanged for cash, may not be used in conjunction with other offers, and may be neither exchanged nor refunded.
- In the event that the voucher value is less than the flight price, holders are obliged to pay the remaining amount by credit card.
- In the event that the flight voucher cannot be fully redeemed, the residual amount will become void.
- SWISS is the transporting company. When vouchers are redeemed and flight tickets purchased, a contract of carriage is agreed between the voucher holder and SWISS, provided that the booking was made correctly via www.swiss.com.
- The SWISS Conditions of carriage, which can be viewed at www.swiss.com, shall apply to the abovementioned contract of carriage.
- Booked flight tickets are subject to the fare conditions which can be viewed at www.swiss.com at the moment of booking.
- The number of seats on flights is limited. Availability can be viewed at www.swiss.com.
Flight booking and voucher redemption
- Go to swiss.com and select your chosen flights.
- On the «payment» page a section «Voucher redemption» is shown, click on it and enter your voucher code. If you have several voucher codes, remember that only one voucher per person and booking may be redeemed.
- Click on «redeem» and the corresponding voucher value will be deducted from the grand total.
- Proceed by paying the remaining amount and concluding the booking as normal.