A refund service fee of CHF 25/EUR 20/USD 30/CAD 30 will apply in addition to any penalties related to the tariff rules. For exceptions refer to para. 10.2 of the Conditions of Carriage for any refund made on/after 01.07.2011.
Customers who make a reservation through swiss.com may cancel their reservation without penalty up to 24 hours after the reservation is made, if the reservation was made seven days or more prior to the flight’s departure.
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