Business Analyst & Senior Project Leader
IT to Business Alignment Shared Services
In my position as Business analyst & project leader, I coordinate and accompany projects, and support the specialist departments with questions concerning IT. I am effectively a mediator between the specialist and IT departments. My key tasks are project management and the coordination of various departments. I am responsible for the entire project management, from establishing the business requirements on the basis of a specialist department's needs to introducing a finished product. What I find particularly exciting about this task is that I learn new business processes with every project, which gives me a deeper insight into all the other business divisions.
Interaction Design Expert
IT System & Interaction Design
I create and define interactions for SWISS specific software, web and mobile applications. My customers are also my colleagues. At workshops and in interviews, we analyse the requirements and expectations of SWISS staff before implementing the relevant applications as a project team. Visualising the first ideas in the planning stage is as much a part of my job as the final implementation and integration of an application.
I meet new people and see new working areas at SWISS with every project. This makes my job varied and exciting.
When customers or visitors walk through the door at our Kloten site, I am their first contact at SWISS. At reception, I am responsible for tasks such as registering visitors and accepting and handing over mail packages. And of course, I also make sure that everyone who sees us here at reception feels really welcome. I am very good at remembering faces, and I can now immediately tell who is new and might need directions.
As the airline of Switzerland, we connect Zurich and Geneva with Europe and the world. Come with us on a virtual journey and find out more about the fascinating world of flying with SWISS.Explore
Our staff are the face of SWISS. They work extremely hard every day to offer passengers an unbeatable travel experience – on the ground and in the air. Meet the people who help SWISS to reach new heights day after day.Explore
Between traditional and modern: as the airline of Switzerland, it is important to us to show our guests the multifaceted variety of Switzerland. Traditional Swiss hospitality is as much a part of this as our collaborations with top chefs, who transform top-quality products from their regions into innovative dishes.Explore
The advantages of travelling in SWISS First or SWISS Business can be enjoyed well before take off. Elegant SWISS Lounges are perfect for spending some time in, and hint at what awaits guests on board: unbeatable comfort combined with award-winning culinary delights and a standard of service that leaves nothing to be desired.Explore
SWISS applies the same priority to its technical maintenance and logistics as it does to guests: quality first. We work hard on the ground to ensure the SWISS fleet is always at peak performance and that the goods entrusted to us arrive safely.Explore
Creating memorable moments and being aware of our social responsibility: as the official airline partner, we are committed to the fields of culture, sports and social activities, both here in Switzerland and abroad.Explore