SWISS offices world wide

From Abu Dhabi to Zürich – here is a complete list of your points of contacts world wide, with their addresses and opening hours included.
The first column shows you the telephone number to call for reservations or any related questions you may have.

The address of our Headquarter in Switzerland
Swiss International Air Lines Ltd.
P.O. Box
CH-4002 Basel
Switzerland
Phone: +41 61 582 0000
Fax: +41 61 582 33 33

 
Country City Service Centre Airport & City ticket office
A
Argentina Buenos Aires Tel: +54 11 53 54 23 11
Mo-Fr 09:00-18:00
SWISS city ticket office
Avenida Santa Fe 846, P.B.,
Buenos Aires
Mo-Fr: 09:00-13:00, 14:00-18:00
Australia Sydney Tel: +61 13 00 72 46 66 
Mo-Fr 09:00-17:00
New South Wales
2000 Australia
sydneyassist@swiss.com
Mo-Fr 09:00-17:00
Austria Vienna Tel: +43 810 81 08 40
info.at@swiss.com  
24 hours
Wien-Schwechat Airport
c/o Austrian Airlines Ticket Counter
Mo-Fr, Su 05:00-20:30
Sa 05:00-19:30
B
Bahrain
Bahrain
Tel: +973 178 287 61
Tel: +973 178 287 62
Tel: +973 178 287 63
Fax: +973 178 277 42
lufthansabahrain@dlh.de 
Su-Th 08:00-18:00
Sa 08:00-14:00
c/o Lufthansa German Airlines
Kanoo Travel Centre
Umm al Hassan
Manama
Su-Th 08:00-18:00
Sa 08:00-14:00
Belgium Brussels Tel: 078 15 53 19 (local number)
24 hours
Brussels Airport
c/o Brussels Airlines
Departure Hall
opposite check-in row 5
Daily 05:00-21:00
Brasil Sao Paulo Tel: +55 11 47 00 15 43
Mo-Fr 09:00-18:00
Guarulhos Airport
Terminal 2 – Asa D
Daily 14:30-19:00
C
Canada Calgary Tel:  +1 877 359 79 47
TTY users: 711
info.ca@swiss.com  
24 hours
Montreal Tel:  +1 877 359 79 47
TTY users: 711
info.ca@swiss.com
24 hours
Pierre Elliott Trudeau International Airport
Daily 14:00-17:00
Vancouver Tel:  +1 877 359 79 47
TTY users: 711
info.ca@swiss.com  
24 hours
Chile Santiago Tel: +56 2 630 16 55
swiss@ultramar.cl
Mo-Fr 8:30-17:30
c/o Ultramar Agencia Maritima Ltda
Avenida Vitacura 2791 Local 1B
Las Condes, Santiago
Mo-Fr 08:30-17:30
China Beijing Tel: +86 40 08 82 08 80
Fax: +86 21 63 40 66 78
team.china@swiss.com 
Daily 09:00-19:00
S101/Beijing Lufthansa Center
No. 50
Liangmaqiao Road 100016
Mo-Fr 09:00-12:00, 13:00-17:30
Hong Kong Tel: +852 30 02 13 30
Fax: +86 21 63 40 66 78
servicedesk.hkg@swiss.com
Daily 09:00-19:00
Hong Kong International Airport
c/o Hong Kong Airport
Services Ltd. (HAS)
Departure Level / Area H
Wintertime daily 16:00-00:00
Summertime daily 15:30-23:30
Macao Tel: +853 28 71 36 36
Fax: +853 28 71 31 21
cno@macau.ctm.net

Mo-Fr 09:00-18:00
Sa 09:00-13:00
c/o GSA C&O Investment Company Limited
Rua Dr. Pedro Jose Lobo 34-36
EDIF Associação Industrial
de Macao
4th floor Block A
Mo-Fr 09:00-18:00
Sa 09:00-13:00
Shanghai Tel: +86 40 08 82 08 80
Fax: +86 21 63 40 66 78
team.china@swiss.com 
Daily 09:00-19:00
SWISS city ticket office
801-803 Henderson Metropolitan,
300 East Nanjing Rd.
Shanghai 200001 PRC
Mo-Fr 09:00-12:00, 13:00-17:00
Croatia Split Tel: +381 113 03 01 40
Fax: +420 2 34 00 83 60
info.serbia@swiss.com  
Mo-Fr 08:30-17:00
Zagreb Tel: +381 113 03 01 40
Fax: +420 2 34 00 83 60
info.serbia@swiss.com 
Mo-Fr 08:30-17:00
Zagreb Airport
c/o Lufthansa
Airport Ticket Desk
Daily 07:15-09:30, 11:00-17:00
Cuba Varadero Tel: +41 848 70 07 00 (Swiss number)
24 hours
Cyprus Larnaca Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Czech Republic Prague  Tel: +420 2 34 00 82 29
Fax: +420 2 34 00 83 60
info.czechrepublic@swiss.com
Mo-Fr 08:30-17:00
Prague Airport
Ticket Desk
By Air-Dispatch
Daily 08:00-19:00
D
Denmark Copenhagen Tel: +45 70 10 50 64
24 hours
Copenhagen Airport
Novia Terminal 2
Daily 2 hours before departure
Dominican Republic  Puerto Plata Tel: +41 848 70 07 00 (Swiss number)
24 hours
Punta Cana Tel: +41 848 70 07 00 (Swiss number)
24 hours
E
Egypt Cairo Tel: +20 2 193 80
Fax: +20 2 27 39 84 56
Su-Th 08:30-16:30
Cairo International Airport
Terminal 3
Daily 09:00-16:00
Hurghada Tel: +20 2 193 80
Fax: +20 2 27 39 84 56
Su-Th 08:30-16:30
Luxor Tel: +20 2 193 80
Fax: +20 2 27 39 84 56
Su-Th 08:30-16:30
Marsa Alam Tel: +20 2 193 80
Fax: +20 2 27 39 84 56
Su-Th 08:30-16:30
Sharm el Sheik Tel: +20 2 193 80
Fax: +20 2 27 39 84 56
Su-Th 08:30-16:30
F
Finland Helsinki Tel: +358 9 69 37 90 34
Fax: +358 9 69 37 92 05
24 hours
France Lyon Tel:  08 92 23 25 01
(EUR 0.34min, local number)
24 hours
Airport Saint Exupéry
Terminal 1
69125 Lyon
Daily 05:30-19:30
Mulhouse Tel: 08 92 23 25 01
(EUR 0.34min, local number)
24 hours
EuroAirport
Aéroport de Mulhouse-Bâle-Freiburg
4030 Basel
Mo-Fr, Su 05:00-19:00
Sa 05:00-16:15
Swiss Side
Nice Tel: 08 92 23 25 01
(EUR 0.34min, local number)
24 hours
Airport Nice-Côte d'Azur
Terminal 1
06 281 Nice Cedex 3
Daily 05:30-19:00
Paris Tel: 08 92 23 25 01
(EUR 0.34min, local number)
24 hours
Airport Charles de Gaulle
Terminal 1
95 715 Roissy
Daily 05:30-20:30
G
Germany Berlin
Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Airport Berlin Tegel
Main terminal
Daily  04:45-23:25
Dusseldorf Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Dusseldorf Airport
Terminal A
Daily 05:30-20:00
Frankfurt Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Frankfurt Airport
Terminal 1, Check-in B
Daily 06.00-22:00
Hamburg Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Hamburg Airport
Terminal 2
Daily 05:15-21:00
Hannover
Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Hannover Airport
Terminal A
Mo-Fr 05:30-20:50
Sa 05:30-19:50
So 05:30-20:50
Munich Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Munich Airport
Lufthansa Terminal 2
Daily 05:00-21:30
Nuremberg 
Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Nuremberg Airport
Terminal 2
Daily 04:30-21:00
Stuttgart
Tel: +49 (0)69 867 98 000
Fax: +49 1805 11 00 35
info.de@swiss.com 
24 hours
Stuttgart Airport
Terminal 1
Daily 04:45-21:30
Great Britain Birmingham Tel: 084 56 01 09 56 (local calls only)
Fax: 020 73 65 24 73
24 hours
Brimingham Airport
c/o Brussels airlines
Ticket Desk
Su-Fr 05:00-20:00,
Sa 05:00-19:00
London Heathrow Tel: 084 56 01 09 56 (local calls only)
Fax: 020 73 65 24 73
24 hours
London Heathrow Airport
Ticket Desk, Terminal 1
Hounslow Middx, TW6 1EW
Daily 04:00-20:30.
London City Tel: 084 56 01 09 56 (local calls only)
Fax: 020 73 65 24 73
24 hours
London City Airport
Ticket Desk
Mo-Fr 05:30-20:00
Sa 05:30-12:30
Su 11:00-20:00
Manchester
Tel: 084 56 01 09 56 (local calls only)
Fax: 020 73 65 24 73
24 hours 
Manchester Airport
c/o APSL
Ticket Desk ,Terminal 1
Daily 05:00-19:30
Greece Athens Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Athina International Airport
Eleftherios Venizelos
Swissport ticket desk
Daily 05:00-17:45
Chania Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Corfu Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Heraklion Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Kos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Mykonos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Patras Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Rhodos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Samos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Skiathos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Thessaloniki
Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Makedonia Airport
Mo-Fr 02:00-05:00, 09:00-17:00
Sa-Su 02:00-05:00, 09:00-14:00
Thira Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
Zakinthos Tel: +30 210 617 53 20
Fax: +30 210 610 89 19
24 hours
H
Hungary Budapest
Tel: +36 1 411 99 50
Fax: +36 1 411 99 61
info.hungary@swiss.com 
Mo-Fr 08:30-1700
Budapest Ferenc Liszt International Airport
Ferihegy Terminal 2B
c/o Statman
Daily 2.5 hours before departure
I
India Ahmedabad Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
c/o Samveg Agencies Pvt. Ltd.
102 Abhigam Complex
Opp. Doctor House
Ellisbridge
Ahmedabad-380006
Mo-Fr 10:00-13:00, 14:00-18:00
Sa 10:00-14:00
Bangalore
Tel: 180 02 09 72 40 (local number)
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
17, Park view
Curve Road,
Tasker Town,
Bengaluru 560 051
Mo-Sa 09:00-13:00, 13:30-17:30
Chennai
Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
Delhi Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
SWISS City ticket office
12th floor, Tower B
Building No 10, Sector 25
DLF Cyber City, Phase – II
Gurgaon 122002
Mo-Fr 08:30-17:00
Goa
Tel: 180 02 09 72 40 (local number)
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
Hyderabad
Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
Kolkata
Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
Mumbai
Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
SWISS City ticket office
Urmi Estate, 10th Floor
95 Ganpatrao Kadam Marg,
Lower Parel West,
Mumbai-400013
Mo-Sa 09:00-17:30
Pune
Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
SWISS City ticket office
502-A City Tower,
Boat Club Road,
Pune - 411001.
Mo-Fr 09:30-13:00, 14:00-17:30
Sa 09:30-13:00
Vadodara Tel: 180 02 09 72 40 (local number)
Tel: +91 22 67 13 72 00
contactus.bom@swiss.com 
Mo-Sa 09:00-17:30
Indonesia Jakarta +65 68 23 20 10
contact.sin@swiss.com
Mo-Fr 09:00-12:00, 13:00-17:30
Iran Tehran 
Tel: +98 21 833 88
Fax: +98 21 88 10 46 50
thrgr@dlh.de
Sa-We 08:00-16:00
c/o Lufthansa German Airlines
1st floor, No.2208, Vali Asr Ave.
Above Dr.Beheshti Ave.
Tehran 1433885146
Sa-We 08:00-16:00
Ireland Dublin
Tel: 018 90 20 05 15 (local number)
Fax: +353 1 890 20 05 15
24 hours
Dublin Airport
c/o bmi British Midland International
Ticket Desk
Terminal 1
Daily 08:30-12:00
Israel Tel Aviv
Tel: +972 3 513 90 00
Fax: +972 3 513 90 01
contact.telaviv@swiss.com
Su-Th 09:00-17:00
Ben Gurion Airport
Terminal 3
c/o Laufer Aviation-GHI
3 hours before departure
Italy Bari GSA Airport di Puglia
Departure hall
05:00-22:30
Cagliari Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Catania Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Florence
Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Florence Peretola Airport
c/o Lufthansa
Departure hall
Daily 06:30-20:15
Lamezia Terme Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Milan
Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Malpensa Airport
c/o Globeground
Terminal 1-2nd floor
Daily 05:30-20:30
Olbia Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Rome
Tel: 848 86 81 20
Mobile: +39 06 6501 1079
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Venice 
Tel: 848 86 81 20
Mobile: +39 02 69 68 20 70
swiss.it@swiss.com  
Mo-Fr 08:00-21:00
(21:00-08:00 English only)
Sa, So 09:00-17:00
Venezia Tessera Airport
Departure hall
c/o Lufthansa
Daily 05:30-20:30
J
Japan Tokyo
Tel local: 01 20 66 77 88
Fax: +81 3 35 03 51 71
(JPY15/3 min in Japan)
tyorr@swiss.com
Mo-Fr 09:00-17:30
SWISS city ticket office
Swiss House, 2-11-1, Nagatacho
Chiyoda-ku, Tokyo
Mon-Fri 09:00 -17:30

 

Narita International Airport
S3130, Dai-1 Passenger Terminal Building,
Narita Int’l  Airport, Narita-City, Chiba
Daily 06:30-15:00
Jordan Amman
Tel: +962 6 520 01 80
Fax: +962 6 520 01 89
amm.reservations@dlh.de
Su-Th 09:00-17:00
c/o Lufthansa German Airlines
Shmeisani Area
Abdul Hameed Sharaf 48,
Al Naji Building
P.O. Box 830445, Amman 11183
Su-Th 08:30-17:00
K
Kenya Mombasa Tel:  +254 20 266 6967
Tel:  +254 20 374 4045
Fax: +254 20 374 6663

reservations.nairobi@swiss.com
Mo-Fr 08:30-17:00
Nairobi
Tel:  +254 20 266 6967
Tel:  +254 20 374 4045
Fax: +254 20 374 6663 
reservations.nairobi@swiss.com
Mo-Fr 08:30-17:00
SWISS City ticket office
1st floor, Regal Plaza
Limuru Road, Parklands
Nairobi
Mo-Fr 08:30-17:00
Kuwait Safat 
Tel: +965 24 104 75
Fax: +965 24 310 85
Su-Th 08:00-18:00
Sa 08:00-14:00
c/o Lufthansa German Airlines
Al Soor Street
Al Thuwani Building,
Ground floor
P.O.Box 21291
Safat 13073
Su-Th 08:00-18:00
Sa 08:00-14:00
L
Lebanon Beirut Tel: +41 848 70 07 00 (Swiss number)
24 hours
Luxemburg
Luxemburg
Tel: +352 34 2080 83 70
24 hours
Luxembourg Airport
c/o Luxair ticketing desk
Mo-Fr, Su 05:15-20:00
Sa 05:15-18:00
M
Macedonia Ohrid Tel: +389 11 13 22 67 54
(Serbian language only)
Fax:+420 2 34 00 83 60
(Macedonian language possible)
info.serbia@swiss.com
(Macedonian language possible)
Mo-Fr 08:30-17:00
Skopje
Tel: +389 11 13 22 67 54
(Serbian language only)
Fax:+420 2 34 00 83 60
(Macedonian language possible)
info.serbia@swiss.com
(Macedonian language possible)
Mo-Fr 08:30-17:00
Malaysia Kuala Lumpur
Tel: +60 3 20 52 34 33
Fax: +60 3 21 61 30 79
contact.kul@swiss.com
Mo-Fr 09:00-13:00
c/o Lufthansa German Airlines
Suite 18.02, 18th floor
Kenanga International Building
Jalan Sultan Ismail
50250 Kuala Lumpur
Mo-Fr 09:00-13:00
Maldives Male Tel: +91 22 67 13 72 00
contactus.bom@swiss.com  
Mo-Sa 09:00-17:30
Mauritius Mauritius Tel: +41 848 70 07 00 (Swiss number)
24 hours
Mexico Mexico City
Tel: 018 00 901 30 00 (local number)
Fax: +52 55 52 02 97 54
reservations-mex@dlh.de
c/o Lufthansa German Airlines
Paseo de las Palmas 239
Mo-Fr 08:30-17:00
Cancun Tel: +41 848 70 07 00 (Swiss number)
24 hours
Morocco Agadir Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Casablanca Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Marrakech Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
N
Netherlands Amsterdam
Tel: 090 02 02 02 32 (local number)
24 hours
Amsterdam-Schiphol Airport
SWISS Ticket desk
Departure Hall 1, Row 8 
Su-Fr 05:15-20:30
Sa 05:15-20:00
New Zealand Auckland
Toll free within NZL : 0800 94 52 20
Fax: +64 9 377 27 66
helpdesk@lufthansa.co.nz
Mon-Fri 09:00 – 17:00
c/o Lufthansa German Airlines
Mo-Fr 09:00-17:00
Norway Oslo
Tel: +47 81 00 00 12
24 hours
Oslo Airport Gardermoen
c/o Menzies Aviation
Daily 2 hours before departure
O
Oman Muscat
Tel: +968 24 79 66 92 
Fax: +968 24 70 89 87 
lhlxoman@dlh.de
Sa-Th 08:30-17:30
c/o Mezoon Travel LLC
1st floor Rex Road
P.O. Box 629
PC 100 Muscat
Sa-Th 08:30-17:30
P
Pakistan Islamabad
Tel: +92 51 222 80 22
Tel: +92 51 222 80 23
Fax: +92 51 222 80 20
Mo-Fr 09:00-17:30
Sa 10:00-13:00
c/o Hansa Management & Marketing Services
Hasan Arcade, Office No: 7/8, 1st Floor
F/11 Markaz
Mo-Fr 09:00-17:30
Sa 10:00-13:00
Karachi
Tel: +92 21 35 22 16 21
Tel: +92 21 35 22 16 22
Fax: +92 21 35 68 15 10
Mo-Fr 09:00-17:30
Sa 10:00-13:00
c/o Hansa Management & Marketing Services
Office 10, C-6 Sasi Town
Abdullah Haroon Road
Mo-Fr 09:00-17:30
Sa 10:00-13:00
Lahore
Tel: +92 42 35 87 27 01 
Fax:+92 42 35 87 27 06
Mo-Fr 09:00-17:30
Sa 10:00-13:00
c/o Hansa Management & Marketing Services
5-G-2 Gulberg II Block H
Mo-Fr 09:00-17:30
Sa 10:00-13:00
Philippines Manila
Tel: +63 2 580 64 40 
Fax: +63 2 898 35 56 
reservations@swissmanila.com
Mo-Fr 09:00-11:30, 13:00-17:00
Mezzanine level
Phinma Plaza 39
Plaza Drive Rockwell Center
1200 Makati City, Metro Manila
Mo-Fr 09:00-11:30, 13:00-17:00
Poland Warsaw 
Tel: +48 22 520 34 56
Fax: +48 22 520 34 85 
info.poland@swiss.com 
Mo-Fr 08:30-17:00
Warsaw Airport
Departure Hall Terminal A
c/o Swissport
Mo-Fr 06:00-20:00
Sa-Su 07:00-20:00
Portugal Funchal Tel: +351 80 820 04 87
Daily 08:00-22:30
Lisbon
Tel: +351 80 820 04 87
Fax: +351 21 841 38 79
Daily 08:00-22:30
Lisbon Airport
c/o Lufthansa Ticket Desk
lissxtea@dlh.de
Porto
Tel: +351 80 820 04 87
Daily 08:00-22:30
Q
Qatar Doha
Tel: +974 431 06 33 
Fax: +974 443 95 28 
lhdoha@dlh.de
Sa-Th 08:30-17:30
c/o Lufthansa German Airlines
Al Rayyan complex
Al Rayyan Road
P.O. Box 737
Sa-Th 08:30-17:30
R
Romania Bukarest
Tel national: +40 21 312 02 38
Fax: +40 21 204 84 26
info.romania@swiss.com
Mo-Fr 09:00-17:30


Tel international: +41 848 70 07 00
(Swiss number)
24 hours, English language only
Henri Coanda International Airport (Otopeni) Ticket Office
Departure Hall - Opposite
Check-in
Daily 2 hours before departure
Russia Moscow
Tel: +7 495 937 77 67
Fax: +7 495 937 77 69
info.russia@swiss.com
Mo-Fr 09:00-19:00
Sa-Su 09:30-18:00
Domodedovo Airport
Ticket Desk
International Departure Zone
Daily 04:45-06:45, 12:30-15:00, 16:20-18:30
St. Petersburg
Tel: +7 495 937 77 67
Fax: +7 495 937 77 69
info.russia@swiss.com
Daily 09:00-18:00
Pulkovo Airport
c/o Lufthansa
Departure hall, Terminal 2
Daily 12:00-19:30
S
Saudi Arabia Al Khobar
Tel: +966 2 651 40 00
Sa-Th 08:30-18:00
c/o Lufthansa German Airlines
P.O. Box 378
Al Diwan Building
2nd floor room 210
next to habitat building
Dhahran Road
Sa-Th 08.30-18:00
Jeddah
Tel: +966 2 651 40 00
Fax: +966 2 653 43 72 
jeddah@swiss.com
Sa-Th 08:30-18:00
c/o Lufthansa German Airlines
Madinah Road North
P.O. Box 2069
Jeddah 21451
Sa - Th 08:30-18:00
Riyadh
Tel: +966 1 463 20 04
Sa-Th 08:30-18:00
riyadh@swiss.com
c/o Lufthansa German Airlines
Al-Deghaither Center
Tahliah Street
P.O. Box 2068
Sa-Th 08:30-18:00
Serbia Belgrade
Tel: +381 113 03 01 40
Fax: +420 2 34 00 83 60
info.serbia@swiss.com 
Mo-Fr  08:30-17:00
c/o Austrian Airlines
Airport Nikola Tesla T1
Mo 04:15-18:30
Tu,Th, Sa 04:15-20:00
We, Fr, Su 05:00-18:30
Pristina Tel: +381 113 03 01 40
Fax: +420 2 34 00 83 60
info.serbia@swiss.com
Mo-Fr  08:30-17:00
Singapore Singapore Tel: +65 68 23 20 10
Fax: +65 68 23 20 14
info.singapore@swiss.com
24 hours
Slovakia Bratislava
Tel: +421 2 32 22 32 55 
Fax: +421 2 34 00 83 60 
info.slovakia@swiss.com 
Mo-Fr 08:30-17:00
Slovenia Ljubljana
Tel: +381 113 03 01 40
Fax: +420 2 34 00 83 60
info.serbia@swiss.com 
Mo-Fr 08:30-17:00
c/o Adria Airways
Airport Ticket Desk
Daily 05:30-21:30
South Africa Cape Town Tel: 08 60 04 05 06 (local number)
Tel: +27 21 440 65 06
Fax: +27 21 440 66 60
24 hours
Johannesburg
Tel: 08 60 04 05 06 (local number)
Tel: +27 21 440 65 06
Fax: +27 21 440 66 60
24 hours
O R Tambo International Airport
Terminal A/ International departure
Opposite counter A100
Daily 08:00-20:00
South Korea Seoul
Tel: +82 70 86 86 25 15
Fax: +82 25 38 13 18
seoul2@swiss.com
Mo-Fr 09:00-18:00
Spain Barcelona
Tel: +34 90 111 67 12
Fax: +34 93 298 39 39
info.swiss@swiss.com 
24 hours
Barcelona Airport
Terminal 1 Swissport
Daily 04:00-21:00
Fuerteventura Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Ibiza Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Jerez de la Frontera Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Lanzarote Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Las Palmas Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Madrid
Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com 
24 hours 
Madrid Airport
Terminal 2
Swissport
Daily 07:30-20:45
Màlaga
Tel: +34 90 111 67 12
Fax: +34 95 204 81 86
info.swiss@swiss.com 
24 hours 
Málaga Airport – Costa del Sol
Terminal 3
c/o Swissport
Opening hours: 2.5 hours before departure
Menorca Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Palma de Mallorca
Tel: +34 90 111 67 12
Fax: +34 97 178 91 02
info.swiss@swiss.com 
24 hours
Palma de Mallorca Airport
SWISS ticket desk
Opens 2 hours before schedule departure
Tenerife  Tel: +34 90 111 67 12
Fax: +34 91 393 64 22
info.swiss@swiss.com  
24 hours
Valencia
Tel: +34 90 111 67 12
Fax: +34 91 749 76 17
info.swiss@swiss.com
24 hours
Manises Airport
SWISS ticket desk
c/o iSon
Tu, Th, Sa 06:50-20:00
Mo, We, Fr, Su 11:30-20:30
Sri Lanka Colombo
Tel: +94 1 12 43 54 03
Fax: +94112329092
airline@baurs.com
Mo-Fr 08:30-17:00
Sa 09:00-12:00
c/o Baurs Airservices Ltd.
Baurs Building
5 Upper Chatham Street
Mo-Fr 08:30-17:00
Sa 09:00-12:00
Sweden Stockholm
Tel: +46 8 58 77 04 45
24 hours
Menzies Aviation
Arlanda Airport
Terminal 5
Mo-Fr 05:30-10:45, 15:00-20:00
Sa-Su 07:30-10:45, 15:00-20:00
Switzerland Basel
Tel: +41 848 70 07 00
24 hours
EuroAirport
Airport ticket desk
Mo-Fr, Su 04:30-19:30
Sa 04:30-18:30
Geneva 
Tel: +41 848 70 07 00
24 hours

Tel: +33 892 23 25 01
24 hours
Airport ticket office Switzerland
Daily 05:00-20:00

Airport ticket office France
Daily 05:00-20:00
Lugano
Tel: +41 848 70 07 00
24 hours
Airport ticket Office
Via Aeroporto
6982 Agno
Daily 06:30-18:45
Zurich
Tel: +41 848 70 07 00
24 hours
SWISS city ticket office
Bahnhofstrasse 25
Mo-Fr 08:30-18:00
Sa 09:30-14:30
Zurich Airport
SWISS ticket office
Daily 05:45-22:00
T
Taiwan Kaohsiung
Tel: +886 7 251 14 03
Fax: +886 7 291 96 38
E-mail: sales.khh@swiss.com
Mo-Fr 09:00-12:30, 13:30-18:00
c/o World Express Inc.
15F-6, No. 235,
Chung Cheng 4Th Road
Kaohsiung
Mo-Fr 09:00-12:30, 13:30-18:00
Taichung Tel: +886 4 23 29 43 21
Fax: +886 4 23 26 52 89
E-mail: sales.txg@swiss.com
Mo-Fr 09:00-12:30, 13:30-18:00
c/o World Express Inc.
15F-B, No. 367,
Chung Kang Road, Sec1
Taichung
Mo-Fr 09:00-12:30, 13:30-18:00
Taipei
Tel: +886 2 23 25 00 69 
Fax: +886 2 23 25 22 61 
E-mail: sales.taiwan@swiss.com
Mo-Fr 09:00-12:30, 13:30-18:00
c/o World Express Inc.
12F, No. 4, JenAi Road, Sec 4
Taipei
Mo-Fr 09:00-12:30, 13:30-18:00
Tanzania Dar es Salaam
Tel: +255 22 21 18 87-0/-1/-2/-3
habari@swiss.com 
Mo-Fr 08:00-16:30
Sa 08:30-12:30
Swiss City Ticket Office
Luther House
Sokoine Drive
P.O. Box 2109
Mo-Fr 08:00-16:30
Sa 08:30-12:30
Kilimanjaro Tel: +255 22 21 18 87-0/-1/-2/-3
habari@swiss.com  
Mo-Fr 08:00-16:30
Sa 08:30-12:30
Thailand Bangkok
Tel: +66 (0)2 654 6800 Press 2
Fax: +66 (0)2 644 2808
contactthailand@swiss.com
Mo-Fr 08:30-17:30
ATO: Suvarnabhumi International Airport 
5/F room T5-027C
Main Terminal Building
Daily 19:00-22:30
Phuket Tel: +66 (0)2 654 6800 Press 2
Fax: +66 (0)2 644 2808
contactthailand@swiss.com
Mo-Fr 08:30-17:30
Tunisia Djerba Tel: +41 848 70 07 00 (Swiss number)
24 hours
Enfidha Tel: +41 848 70 07 00 (Swiss number)
24 hours
Monastir Tel: +41 848 70 07 00 (Swiss number)
24 hours
Turkey Antalya Tel: +90 212 354 99-00/-19
Fax: +90 212 354 99-29/-02
istanbul.info@swiss.com  
Mo-Fr 09:00-18:00
Bodrum Tel: +90 212 354 99-00/-19
Fax: +90 212 354 99-29/-02
istanbul.info@swiss.com  
Mo-Fr 09:00-18:00
Dalaman Tel: +90 212 354 99-00/-19
Fax: +90 212 354 99-29/-02
istanbul.info@swiss.com  
Mo-Fr 09:00-18:00
Istanbul
Tel: +90 212 354 99-00/-19 
Fax: +90 212 354 99-29/-02 
istanbul.info@swiss.com 
Mo-Fr 09:00-18:00
Istanbul Ataturk International Airport
c/o Havas
Mo-Su 09:30-17:30
U
Ukraine Kiev 
Tel: 08 00 50 10 97 (local number)
Tel: +380 44 281 74 55
Mo-Fr 09:00-17:00
Borispol Airport
Ticket Desk, Terminal B
c/o Ukraine International Airlines
Daily 05:00-19:00
United Arab Emirates Abu Dhabi
Tel: +971 2 622 55 00
Fax: +971 2 622 44 72
swissuae@swiss.com 
Sa-Th 09:00-18:00
c/o Safar Travel + Tourism
Epico Building, Liwa Street
P.O. Box 47077
Su-Th 08:00-13:00, 14:00-18:00
Sa 08:00-13:00, 16:00-18:00
Al Ain
Tel: +971 3 751 76 17
Fax: +971 3 751 76 16
Su-Th 08:00-14:00, 16:30-19:30
Sa 08:00-14:00
c/o Safar Travel + Tourism
Emirates Commercial Complex
Khalifa Street
P.O. Box 17950
Su-Th 08:00-14:00, 16:30-19:30, Sa 08:00-14:00
Dubai
Tel: +971 4 381 61 00
Fax: +971 4-381 61 71
swissuae@swiss.com
Sa-Th 09:00–18:00
Swiss International Air Lines
Dubai World Trade Center,
18th floor
P.O.Box 29322,
Shk Zayed Road, Dubai.
United Arab Emirates
Sa-Th 09:00-18:00
USA Anchorage Tel: +1 877 359 79 47
Fax: +1 617 634 02 55
24 hours
Boston Tel: +1 877 359 79 47
Fax: +1 617 634 02 55
24 hours
Logan International Airport
Terminal E
Daily 16:00-21:45
Chicago Tel: +1 877 359 79 47
Fax: +1 617 634 02 55
24 hours
Ohare International Airport
Terminal 5
Check-in opens 16:00
Los Angeles
Tel: +1 877 359 79 47
Fax: +1 631 247 11 91
24 hours
Tom Bradley Airport
International Terminal
Check-in opens at 15:20
Miami
Tel: +1 305 869 37 72
Fax: +1 631 247 11 91
24 hours
Miami International Airport
c/o Lufthansa
Daily 15:30-19:30
New York
Tel: +1 877 359 79 47 
Fax: +1 631 247 11 91
24 hours
JFK International Airport
Terminal 4 - Departure Level
Daily 14:30-20:30
Newark Tel: +1 877 359 79 47
Fax: +1 631 247 11 91
24 hours
Newark Liberty International Airport
Terminal B
Daily 19:00 – 22:00
Orlando Tel: +1 877 359 79 47
Fax: +1 617 634 02 55
24 hours
San Francisco
Tel: +1 877 359 79 47
24 hours
San Francisco International Airport
TERMINAL G
Check-in opens at 16:00
Washington
Tel: +1 877 359 79 47
Fax: +1 631 247 11 91
24 hours
V
Vietnam Ho Chi Minh City
Tel: +84 838 27 98 58
contact.sgn@swiss.com
Mo-Fr 08:30-17:00

c/o Lufthansa German Airlines
Bitexco Building 14th floor
19-25 Nguyen Hue Blvd
District 1 Ho Chi Minh
Mo-Fr 08:30-17:00